Customer Service Representative(Pure Voice)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Requirements - SHS Graduate
- with or without experience
- strong communication skills
Responsibilities
- Respond to customer inquiries via phone, email, live chat, or in-person in a professional and timely manner
- Assist customers with orders, product information, account issues, returns, and general concerns
- Troubleshoot problems and provide solutions or escalate to the appropriate team when necessary
- Maintain accurate customer records and document all interactions in the CRM system
- Follow communication scripts and guidelines to ensure consistency and quality service
- Meet or exceed individual and team performance metrics (e.g., response time, satisfaction scores)
- Stay updated on product knowledge, promotions, and company policies
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Service Representative(Pure Voice) in Taguig vacancy
- ...are looking for a detail-oriented and customer-focused Non-Voice CSR to handle customer interactions... ...while maintaining high-quality service standards. Key Responsibilities:... ...of experience as a Customer Service Representative (Non-Voice) College graduate Strong...
- ...December 2026 Working Arrangement: 100% Onsite in Taguig City (non-negotiable) About the Role We are seeking Customer Connect Associates (Non-Voice) to join our team. This role focuses on handling customer interactions across email, live chat, and social media...
- ...A non-voice CSR handles customer inquiries and support requests through text-based channels like email, chat, and social media . Responsibilities include responding to customer messages, processing orders, providing information, resolving issues, and accurately documenting...
- ...Respond to customer inquiries via phone, email, and chat in a timely and professional manner... ...customers about product features, services, and promotions to enhance their experience... ...months BPO experience in any international voice account Skills and Competencies: Strong...
- ...oriented and responsible Content Moderators to join our non-voice support team. The role focuses on reviewing and moderating... ...Qualifications: Open to candidates with 1 year experience on Customer Service in Any Industry Must have laptop or desktop for Virtual...
- ...Description Provide exceptional customer service and support to clients across various lines of business. Resolve customer inquiries and... ...Qualities and Traits: Positive attitude and willingness to learn Working Conditions: Pure on-site position...
- ...The Voice Customer Service Representative (CSR) for healthcare accounts provides exceptional support to patients, clients, or providers through phone interactions. The role requires addressing inquiries, resolving concerns, and ensuring a smooth and positive customer experience...
- ...Description WAVE 1: Call Center Representative - Voice & Non-Voice (Chat & Email Support)... ...are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center... ...accurate information regarding products/services. Resolve customer concerns and escalate...
- ...Client Profile: A leading global company providing digital solutions, services and operations in different industries for over 4 decades in the Philippines. Position: Customer Service Representative Industry: IT/BPO Company Location: Taguig, City Salary:...
- ...sales targets Assisting and answering queries of clients and/or customers Develop and maintain customer relations and key accounts... ...preferred Cold Calling experience is a huge plus Strong customer service skills (ability to build rapport, demonstrate empathy and...
- ...Job Role We are seeking a Customer Service Representative to join Teleperformance’s BFSI (Banking, Financial Services, and Insurance) account.... ...involves handling international customer inquiries through voice channels, providing accurate and professional assistance,...
- ...Respond promptly to customer inquiries through various channels (phone, email, chat, social media). Provide accurate information about products, services, policies, and procedures. Resolve customer complaints or issues efficiently while maintaining a professional...
- ...Respond promptly and professionally to customer inquiries via phone, email, live chat, or in person Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions Maintain detailed records of customer...
- ...Handle incoming calls, emails, and chat inquiries from customers. Provide accurate information about products, services, and company policies. Resolve customer complaints or escalate complex issues to appropriate departments. Process orders, forms, applications...
- ...Job description: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for our customers, providing exceptional service and support. You will handle inquiries,...
- ...Job Responsibilities: Answer customer inquiries and provide accurate information Resolve... ...interactions Provide product or service information Follow company policies and... ...experience in an international account (pure voice) Perks and Benefits: Free Shuttle...
- ...City Industry: Information & Communication Technology About the Job: Join our client team as a Customer Service Representative in Healthcare - Voice Account, where you'll provide compassionate assistance to patients and clients. Youll be part of a dynamic team...
775000 $ per day
...CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely...- ...experience? No worries—we got you! We are currently hiring Customer Service Representatives and we are open to FIRST-TIMERS and NO BPO EXPERIENCE... ...a Customer Service Representative (CSR), you will be the voice of the company—assisting customers, answering inquiries,...
- ...We are seeking a motivated and customer-focused Sales Representative (Customer Service Representative) to assist customers, drive sales, and deliver an excellent service experience. This role combines relationship-building, product knowledge, and problem-solving to ensure...
- ...With prior experience with BPO or call center, particularly in voice accounts is a plus Computer literate, can work with MS... ...Excellent problem-solving abilities and a proactive approach to customer service Willing to be assigned on shifting schedules (day, mid,...
- ...benefits, claims, eligibility, and account concerns • Assist customers with service requests and provide accurate information • Document... ...• At least 6 months Call Center experience (International Voice Account) • Healthcare account experience is a PLUS • Willing...
- ...and consultancy firm. 47 years of excellent service and more than 33 delivery centers worldwide. Position: CSR (Financial Voice Account) Industry: IT Company Location... ...and help increase the effectiveness of customer service in general. engages in special activities...
- ...Description Respond to customer inquiries via chat, email, and social media Assist customers in navigating the website and resolving issues Provide information about products and services Document customer interactions and feedback Collaborate with team...
- ...Customer Service Representative – Financial Account (Up to ₱30K | Virtual Process) Location: McKinley (Onsite Work Setup) Start Date: March... ...Graduate (old curriculum) At least 6 months International Voice Call Center Experience Good English communication...
- ...URGENT HIRING | Social Media account (Content Moderator) - Pure Non Voice Job Description: The Content Moderator is responsible for... ...have PC or Laptop Qualification: At least 1 Year BPO/Customer Facing experience Good communication skill amenable to...
- ...team of dedicated professionals today! Medical Billing Customer Support Representative We are seeking a detail-oriented and empathetic Medical... ...with 6 months BPO experience handling internation voice account; OR 1–2 years of experience in medical billing,...
22000 Php
...NON VOICE Company: 24/7AI Role: US Account|CSR - non voice Site & Shift : BGC|Taguig | Night Shift | Onsite Salary... ...Application Process: Virtual Description Provide exceptional customer service to clients via phone, email, or chat. Resolve customer...- ...Description Respond promptly to customer inquiries via phone, email, or chat. Assist... ...feedback on customer experiences to improve service quality. Requirements Educational... ...Experience Level: At least 1 year SOLID voice international experience Skills and...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Utilize communication skills to assist customers via phone, email, and chat. Maintain accurate records of customer interactions and transactions. Collaborate...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative(Pure Voice). Be the first to apply!
