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- ...employment experience. As an Executive Director, Learning and Development working onsite in the Philippines, you'll be a part of bringing... ...embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives...
- ...You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where... ...embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within...
- ...goals and operational efficiency targets. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play Forecasting Develop and deliver accurate annual, monthly and weekly forecasts for...
- ...maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play Forecasting Develop... ...Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in...
- ...national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by...
- ...As a Manager Workforce Management, you oversee the operational success of the Workforce Management team. You enable efficient workforce... .... You manage the performance, drive engagement, and foster development of your team. Provide direction to the WFM team, ensuring alignment...
- ...inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve... ...necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving...
- ...to solve challenges, create opportunities and discover new possibilities for the communities we live in. Role Overview The Workforce Planner is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that...
- ...with trusted financial services that transcend borders. You will: Provide weekly coaching performance reviews and development plans for Workforce Schedulers. Foster a high-performance culture focused on continuous improvement accountability and collaboration....
- ...opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mission is simple yet powerful: to... ...Organizational Setting and Reporting Relationship The position of Workforce Planning Officer is assigned to the Strategic Workforce Unit (...
- ...supported. Unlock opportunities for career advancement and skill development. Make your mark by driving impactful results and influencing... ...excellence and innovation. Job Summary As a Workforce Team Leader within Chase Travel you will lead a team of Workforce...
- The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations... ...for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance)....
- ...items caused by agents. Ensure alignment with statutory wage updates and corporate payroll policies. Behavioral Insights & Workforce Quality Analyze attrition, absenteeism, and agent performance to identify root causes and recommend interventions. Implement...
- Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III will assist in monitoring, reviewing, and analyzing the University's workforce complement vis-à-vis employee capabilities, organization capacities, market/industry...
- ...plans, including contingencies. Shared resources supporting the Command Center must attend functional meetings, complete Train-the-Workforce sessions, and meet Workforce Analyst requirements. Principle Accountabilities (Key Result Areas) Responsible for supporting...
- ...Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Recommending establishment of new or modified reporting methods and procedures to...
- ...industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLL's global operations platform, delivering services from capability centers in India, the Philippines,...
- ...JOB SUMMARY The Workforce Strategy & Reporting Lead plays a pivotal role in optimizing organizational efficiency and productivity by... ...objectives. The analyst will also be responsible for the design, development, and delivery of workforce-related reports and dashboards to...
- ...with its overall business objectives. This involves analysing workforce trends applying the latest HR strategy long-term workforce planning... ...enhancement - Foster a culture of continuous learning and development - Manage project timelines and deliverables effectively -...
- ...using innovative tech and creative & lateral thinking The Workforce Management Specialist is responsible for delivering accurate... ...and insights to stakeholders Continuous Learning and Development: Show commitment to staying updated with industry trends, advancements...
- ...QUALITY AND WORKFORCE SPECIALIST Job Type: Full Time-Individual Contributor Location: Goway Manila Reporting to : QA Manager... ...clear performance expectations and develop action plans and development strategies to improve individual and overall call quality. #...
- ...Overview The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program...
- ...Overview The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM process, and meet and exceed SLAs through smart and effective planning, forecasting, scheduling and...
- About Us Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both...
- ...THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Associate WORK SETUP: Hybrid RESPONSIBILITIES: • Responsible for Real Time Adherence and Queue Management for Business...
Accenture
Mandaluyong10 days ago - ...Planning is responsible for leading a team of analysts in the development of accurate short-term volume and staffing forecasts and the creation... ...Qualifications: Minimum of 3+ years of experience in a Workforce Management (WFM) function, with at least 1-2 years in a...
- ...managing over $100B in claims across Australia. The Opportunity Step into a senior leadership role where you'll guide a team of Workforce Planning Officers, drive strategic forecasting, and shape workforce capacity across multiple sites. You'll be the go-to expert for...
- ...multiple sites with tactical and strategic interventions. Talent Development: Coach analysts and coordinators to build decision-making... ...At least five years in a global contact center with three in Workforce Management. Bachelors in business data science or related...
- Generates schedules for the assigned programs / campaigns, ensuring adherence to service goals and Client requirements. Provide agents with a working schedule for the business week, incorporating all Client requirements (i.e. retraining, call backs) as well as forecasting...
- ...Data Analysis & Forecasting Workforce Forecasting: Analyze historical data, market trends, and business plans to develop accurate... ...staffing needs. Reporting & Data Visualization Dashboard Development: Design, build, and maintain interactive & user-friendly dashboards...
