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- Sales Development Representative (SDR) We are looking for a motivated and goal-oriented Sales Development Representative (SDR) to help grow our client base. This role is ideal for someone who is proactive, confident in communication, and eager to build a career in sales...
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Cainta, Rizal8 days ago - ...You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where... ...embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within...
- ...You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where... ...embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within...
- ...The Director of Workforce Management (WFM) will lead the strategic design, implementation, and optimization of workforce planning processes... ...new initiatives. Operational Management: Oversee the development and implementation of staffing schedules to maximize...
- ...You Can Expect Supportive of your career and professional development with hands-on coaching and thousands of free courses An inclusive... ...embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives...
- ...You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where... ...embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within...
- ...Responsibilities: Manage workforce planning and resource allocation for effectiveness Supervise teams to achieve successful project... ...enhancement Foster a culture of continuous learning and development Manage project timelines and deliverables effectively Lead...
- ...Process shift bids. Educate new hires on scheduling and RTO procedures. Requirements At least 1 year of experience as a Workforce Scheduler in a BPO setting Knowledge of Resource Management / Workforce Management tools Experience in Aspect eWFM is a plus...
- ...opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to... ...Organizational Setting and Reporting Relationship The position of Workforce Planning Officer is assigned to the Strategic Workforce Unit (...
- We are seeking a talented individual to join our Workforce team at MMB Operations. This role will be based in Manila – Six/NEO . This... ...our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We...
- ...Job Summary The Workforce Management Team Manager is responsible for leading and directing workforce management (WFM) operations to... ...defined KPIs and SLAs. Provide regular feedback, coaching, and development plans to enhance individual and team performance. Budget &...
- Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures...
- ...Overview As a Team Leader Workforce Management you lead a team of professionals to deliver Workforce Management services to optimize... ...operations. You manage the performance, drive engagement, and foster development of your team. Functional Responsibilities Set...
- ...Description Overview of the job You will be part of the Time & Workforce Management (TWFM) IT Engineering team responsible for... ...manager is preferred Demonstrated experience in software design, development and coding in various languages (C#, Java, Java Script,...
- ...customer service standards. As a certified NMSDC Minority Business Enterprise (MBE), UnifyCX values diversity and inclusivity within its workforce. Role Description This is a full-time on-site role for a Workforce Manager based in Quezon City. The Workforce...
- ...Job Description: Assistant Manager – Workforce Management (WFM) The Head of Workforce Management (WFM) is responsible for leading the... ...analysts, ensuring productivity, capability enhancement, and skill development. Oversee headcount management, attrition tracking, and...
- ...culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role... ...Responsibilities As a Package Consultant specializing in Workforce Software, you will understand client requirements, design and...
- ...Role Supervisor, Workforce Main Objectives and Duties Call Center Roster / QFN Database Ensures meeting clients' requirements in terms of distribution and scheduling Informs everyone concerned of any changes Client Communication Initiates constant calibration...
- ...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing historical data, trends and seasonality to forecast staffing needs accurately and ensuring our business operations are supported by optimal levels. As...
- ...Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where... ...package! #BetterwithSSG Opportunities for professional development and career growth. Join a vibrant and inclusive workplace culture...
- ...We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal...
- ...inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve... ...necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving...
- ...Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Recommending establishment of new or modified reporting methods and procedures to...
- ...or other discipline related to area of expertise At least 1 year of previous experience with data analysis At least 2+ year Workforce Management (WFM) functions experience preferred Amenable to work onsite in Quezon City Amenable to work shifting schedule...
- Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should...
- ...Overview The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM process, and meet and exceed SLAs through smart and effective planning, forecasting, scheduling and...
- ...Job Title: 2026 Workforce Management GVPTP Job Description The Sr. Manager Workforce Management is responsible for managing... ...accuracy, and adherence to standards Partner with Business Development, Operations, and Clients to develop new models to support staffing...
- ...to solve challenges, create opportunities and discover new possibilities for the communities we live in. Role Overview The Workforce Planner is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that...
- ...forecast reliability. Champion best-in-class WFM practices for scalability and efficiency. Team Development: Mentor WFM analysts and schedulers; build a high-performing workforce planning team. Foster a culture of data-driven decision-making and operational excellence....
- ...global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Workforce Queue Analyst At Acquire Intelligence , our mission is to help businesses work smarter. We bring together the best people,...
