Workforce Management (WFM) - Senior Executive
Full-time
V-Call Center Link Inc.
Requirements - 3+ years Workforce Management experience, focused on Scheduling & Intraday management
- Strong in schedule planning, forecasting, and staffing adjustments
- Able to work onsite and handle basic real-time escalations when needed
Description
- Manage and optimize workforce schedules to meet operational demands.
- Analyze forecast data to ensure adequate staffing levels.
Vacancy posted 10 days ago
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