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- ..., Pasay Alabang Requirements: At least 2 years in college (No back subjects) Minimum of 1 year experience as Realtime Analyst in a BPO/call center environment Job Responsibilities: Keep a close eye on real-time queue and agent activities across various...
- ...exciting career opportunity for a full time Business Intelligence Analyst. Position Summary The Contact Center Analytics &... ...design, testing, and delivery. 2. Partners with operations, workforce management, finance, and technology teams to understand business...
- ...Individual Development Plans (IDPs), making timely adjustments as needed. Accurately update employee information within the Verint Workforce Optimization (WFO) system. Track agent adherence to their schedules using the Verint WFO system. Ensure staffing needs are...
- ...sales or customer service-related experience. ~1-3 years of analyst or scheduling experience preferred. ~ Able to switch gears in... ...~ Knowledge of MS Word, Excel, PowerPoint, PowerBI, Access and workforce planning software experience preferred. ~ Technical understanding...
- ...our guests. Royal Caribbean Group’s Contact Center Analytics Team has an exciting career opportunity for a full time Speech Analyst . Requirements: This role should be able to generate data products such as custom queries and dashboards. This role...
- ...production incidents and working with the SRE team to manage the incident, bug, and enhancement intake process. The e-com. Operations Analyst will have a good grasp of data analytics, strategy, business rules, and agile methodologies to ensure production is performing...
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
- ...SOC/Incident Response Analyst This position is a first-line defense role operating during critical off-hour windows (nights and weekends). The team will be responsible for the initial triage and validation of security alerts generated by Customer’s SIEM, Okta, SentinelOne...
- Responsible for the technical implementation of pricing programs for the Royal Caribbean brand. Collaborates closely with the Promotions Strategy team and the Revenue Management Product Teams to design and develop pricing initiatives. Ensures all pricing is accurately ...
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
- Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. ...
- ...The Material Cost Analyst will be responsible for supporting, planning, preparing and reporting the financial analysis as of customers' profitability and margin management as and when required by the business. RESPONSIBILITIES: The employee will: Evaluate...
- KEY RESPONSIBILITIES Assist in defining product vision and roadmap in collaboration with senior product owners and stakeholders. (Consulted / Execute) Maintain and update product backlog items; write clear user stories and acceptance criteria and prioritize backlog...
- ...Job Title: Billing Operations Analyst Full-time position | Remote | Must be available for overnight shifts / flexible hours as needed Apply here: Role Overview This role will focus heavily on operational execution, financial data reconciliation, system mapping...Remote job
- Infinit-O isn’t just about business process optimization, we’re about people. For over 20 years, we’ve been helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven...
- Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. ...
- ...scaled agile framework Must be a self-starter and loves to collaborate with the team and client Summary: As a Business Analyst, you are expected to perform the following responsibilities: Develop good understanding of the mobile banking processes and other...
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
- ...Do you thrive on precision, structure, and getting things right the first time? We are looking for a Data Quality Analyst - Fleet Performance to join our Ship Performance team. This role is critical to ensuring reliable vessel performance and emissions data, supporting...
- Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity...
- Company Profile A well-established BPO company committed to providing business outsourcing needs to its clients Position: SOC Analyst Company Industry: BPO Company Work Location: MOA Pasay Work Schedule: Night Shift Salary: Php 50,000-55,000 gross Work Set Up:...
JK Network Services
Pasay5 days ago - Role Requirements Fluent in Mandarin, both spoken and written Strong English communication skills, verbal and written Willing to work onsite at the Mall of Asia Business Complex Open to graveyard shifts and rotating schedules At least 1 to 2 years of experience in ...
Blaseek
Pasay15 days ago - Role Description The L2 Service Desk Analyst provides advanced technical support to corporate users, including VIP and executive-level stakeholders. This role focuses on troubleshooting complex issues, delivering high-quality support, and working closely with cross-functional...
Blaseek
Pasay22 days ago - Elevate Your Career with CYBERBACKER CYBERBACKER provides diverse career opportunities across multiple fields and business units, allowing you to find a role that best suits your skills and expertise. Enjoy the benefits of working from home—avoid daily traffic, spend more...
Cyberbacker Careers
Pasaya month ago - Company Profile: An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and driving transformation initiatives that sustain industry growth...
J-K Network Services
Pasaya month ago - ...Planner, Long Term. Position Summary: Carries out long-term workforce planning and logistics for functional departments in Fleet... ...with SMEs, Planners, Crew Assist, and Post Movement Analysts in areas related to manpower planning, succession planning, recruitment...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Acts as a Subject Matter Expert (SME) for RTA function. RESPONSIBILITIES: Acts...Accenture
Mandaluyong1 day ago- ...What Workforce Optimization contributes to Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing...
775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Senior Analyst WORK SETUP: Return to Office RESPONSIBILITIES: • Review, validate and ensure timely delivery and accuracy of reports...Accenture
Taguig1 day ago- ...WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is...
