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- Work Setup: 100% Onsite Locations: MOA, Pasay Alabang Requirements: At least 2 years in college (No back subjects) Minimum of 1 year experience as Realtime Analyst in a BPO/call center environment Job Responsibilities: Keep a close eye on real...
- ...Individual Development Plans (IDPs), making timely adjustments as needed. Accurately update employee information within the Verint Workforce Optimization (WFO) system. Track agent adherence to their schedules using the Verint WFO system. Ensure staffing needs are...
- ...MONITORING: Responsible for collaborating with other members of the Workforce Planning team to ensure that staffing, call routing and... ...information and respond to questions from senior management, directors, managers, supervisors and agents in a professional and courteous...
- ...degree in Information Technology, Computer Science, or related field. Strong experience in IT leadership roles (IT Manager, Head, Director level). Expertise in infrastructure, systems management, and cybersecurity. Experience in digital transformation and...
- ...analytics which assist senior management in achieving primary IT and business objectives. • Supports the Internal Audit IT Managers & Director in the execution of corporate audits; including strategic, operational, compliance and ITGC audits focusing on primary IT and data...
- ...HR Business Partner (HRBP) at DHL GSC Manila is a strategic and execution-focused role that partners with senior leaders to drive workforce effectiveness in a high-volume, fast-paced global services environment. This role goes beyond traditional HR support. The HRBP...
- ...end, including requirements gathering, data exploration, solution design, testing, and delivery. 2. Partners with operations, workforce management, finance, and technology teams to understand business needs and develop meaningful analytics solutions. 3....
- ...Scheduling has an exciting career opportunity for a full time Planner, Long Term. Position Summary: Carries out long-term workforce planning and logistics for functional departments in Fleet Operations. Follows operational guidelines and directives from Fleet...
- ...communication with clients and efficient coordination with departments concerned, under the general guidance and supervision of the Director of Banquet Sales, maximizing business opportunities. What will I be doing? As the Events Manager, you will be responsible...
- ...technical aptitude. ~ SQL, DAX, and Power Query experience preferred. ~ Knowledge of MS Word, Excel, PowerPoint, PowerBI, Access and workforce planning software experience preferred. ~ Technical understanding and experience with technologies, information systems,...
- ...the ability to change direction instantly. Individual must possess a “can do” attitude under any given situation supporting the workforce and logistics requirement of the fleet operations. This individual must be an expert in customer service, know how to handle distressed...
- ...gaps, coordinate trainings, and assess effectiveness with department heads. # Operations Support – Collaborate across teams for workforce planning, scheduling, and staffing needs. # Compliance & Risk Management – Ensure regulatory compliance, manage safety...
- ...Care for one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! The Workforce Supervisor plays a critical role in driving operational efficiency by managing real-time performance, forecasting staffing needs,...
- ...crew readiness. The role also involves leading, mentoring, and developing a high-performing team to meet organizational goals and workforce deployment needs. Essential Duties and Responsibilities: Develop and lead the strategic direction for onboarding whilst...
- ...development, employee growth initiatives, succession support, analytics, and organizational development initiatives to strengthen workforce readiness, operational performance, and leadership capability across the organization. The role works closely with HR, Operations,...
- ...Position Summary: This position plays a key role in workforce management by coordinating effectively with team members to ensure tasks are completed in a timely, efficient, organized, and safe manner, while maintaining a strong focus on quality care. It also requires...
- ...community service opportunities, and executive spotlights! About the Department RCG Health Manila supports the organization’s workforce by overseeing occupational health services, medical records management, employee wellness initiatives, and health‑related...
- Job Responsibilities: Contributes thought leadership to data strategy including sequencing of engineering activities, acquisition, and determining ways to enable valuable insights to be extracted from data warehouse. Solves complex data problems to deliver insights...
- ...in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the...
- ...What Workforce Optimization contributes to Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing...
- ...Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where innovation meets excellence, as a Workforce Management Supervisor ! What You Will Do: Lead highly motivated and high-performing...
- ...college/university in a related field and/or previous related professional level experience in one or more of the following functions: workforce scheduling, succession planning, recruiting and/or logistics services. ~ Knowledge and experience in organizational...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Acts as a Subject Matter Expert (SME) for RTA function. RESPONSIBILITIES...Accenture
Mandaluyong23 days ago- ...challenges, trends, and key performance indicators (KPIs). Assist in the development of data visualizations that provide deeper workforce insight for senior leadership. Education: Bachelor degree (preferred) Work Experience: 2+ years of related...
- ...WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is...
- ...better working world for all. EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC) – Organization and Workforce transformation (OWT) – Consultant Managing the global workforce in today’s fast changing and highly disrupted environment is becoming...
- ...POSITION: Program Director JOB OVERVIEW The Program Director is responsible for overseeing the coordination and administration of all aspects of an ongoing program including planning, organizing, staffing, leading, and controlling program activities. Responsible...
- ...What Workforce Optimization contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Workforce Optimization is responsible...
- ...relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online marketing environment is...
240000 - 350000 Php
...Job Description Job Title: Executive Director - AGCI Philippines. Reports To: Chief Programs Officer. Status: Full-Time, Monday through Friday. Location: ***This is an on-site position at our Child Advocacy Center in Pasig City. Prepared Date: 15 May 2026....All God's Children International - Philippines
Pasig7 days ago
