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- ...challenges, create opportunities and discover new possibilities for the communities we live in. Role Overview The Workforce Optimization Analyst is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to...
33000 Php
...knowledge to understand function, policies, procedures, and compliance requirements General Skills • Experience working with workforce management software/tools such as Verint, iEX or Aspect • Ability to follow policies, procedures, and regulations • Can work effectively...RSD Human Resources Management Consultancy
Pasaya month ago- The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized...
- About the job Workforce Scheduler (Makati) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP.
TASQ Staffing Solutions
Makatia month ago - ...About the job Workforce Scheduler (MOA Pasay) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP. RESPONSIBILITIES...
TASQ Staffing Solutions
Pasaya month ago - Workforce Analyst (Full Onsite) Position Description Want to expand your experience in one of the world's largest IT and business consulting services firms? JOIN CGI PHILIPPINES! Your future duties and responsibilities The Principal Consultant – Workforce...
- ...operations, and business transformation. ----------------------------------- Real Time Workforce Management Supervisor The WFM Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its...
- ...Genesys to Amazon Connect Share feedback from WFM back to the project team Drive innovation and process improvement within Workforce Management Perform ad hoc reporting and analysis as needed to improve overall performance of the call center, and enable solid...
- ...within which people can thrive! We are looking for a dynamic Workforce Management Senior Manager/Director who will oversee the... ...20 headcount (1 Manager , 1 Assistant Manager and 14 Real Time Analysts) Qualifications: ~5-10 years of management experience within...
- ...supervision ~ Candidate must demonstrate ability to set priorities ~ Ability to work well in a team environment is essential to the analyst's success ~ Solid leadership and decision-making ability ~ Ability to prioritize and balance workload across multiple sites ~...
- ...Discover your 100% YOU with MicroSourcing! Position: Workforce Assistant Manager Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Why join MicroSourcing Youu0027ll have: Competitive Rewards: Enjoy above...
- ...Foster a culture of collaboration, accountability, and excellence within the team Qualifications: ~5+ years of experience in a workforce management; 2+ years of progressive experience in a leadership role, with proven success in managing WFM teams ~ Bachelor’s...
35000 Php
Qualifications: Quality Analyst - Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience...Surf Marketing Agency
Makatimore than 2 months ago- Responsibilities: Accountable for real-time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI reports. Ensuring data is current and accurate for assigned division. Working in partnership with leadership...
Cyberbacker Careers
Quezon Citya month ago 40000 Php
...side of change. ● Certification in change management (e.g., Prosci) is an advantage Job Description OVERVIEW DOES ● As a Change Analyst, you will play a key role in ensuring successful transitions and transformations within the organization. ● Your primary...Ekkremis SOlutions Inc.
Makatimore than 2 months ago60000 Php
Overview: The Test Analyst is responsible for defining and executing SIT test cases aligned to business and system requirements. This role is critical for ensuring the functionality, reliability, and stability of the system before it reaches end users. Key Responsibilities...Neksjob Philippines
Manilaa month ago30000 Php
About Us Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs...DTW Philippines OPC
Makatimore than 2 months ago- ...visual management board huddles and operational excellence improvement initiatives Assist Lead in all activities of assigned business analysts. Plan and design processes that can repeatedly produce high quality products and deliverables. Ensure issues are identified,...
Vertere Global Solutions Inc
Taguigmore than 2 months ago 25000 Php
...They work closely with our customers, dealers, and international strategic partners to develop their products. Position: Inventory Analyst Company Industry: Distributor Company Location: Quezon City Salary Offer: Php 25,000 (negotiable) Work Schedule: Monday ~...J-K Network Services
Quezon Citymore than 2 months ago- Responsibilities: Plan, develop, collaborate, design and implement test strategies according to QA guidelines Participates in requirements gathering and review the requirements for testability. Provides input to project plans by supplying accurate time estimates. ...
Vertere Global Solutions Inc
Taguigmore than 2 months ago
