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775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Acts as a Subject Matter Expert (SME) for RTA function. RESPONSIBILITIES: Acts...Accenture
Mandaluyong1 day ago- ...What Workforce Optimization contributes to Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing...
775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Senior Analyst WORK SETUP: Return to Office RESPONSIBILITIES: • Review, validate and ensure timely delivery and accuracy of reports...Accenture
Taguig1 day ago- The Responsibilities: Create reports on historical call volume, handle time and operating performance. Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing requirement...
- The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized...
- ...WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is...
- Workforce Analyst Position Description As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload,...
- ...Role Overview The Workforce Analyst supports customer support operations by ensuring optimal staffing, schedule adherence, and service level performance across multiple support channels. This role focuses on real-time monitoring, forecasting, scheduling, and workforce...
- ...productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers and Sales leaders to create new or modify existing reporting. Analyses data to ensure integrity...
- Workforce and Reporting Analyst [For Pooling] Position Description The Workforce Analyst Service Consultant will be responsible for optimizing workforce management processes to ensure efficient and effective service delivery. This includes forecasting service desk...
- ..., Pasay Alabang Requirements: At least 2 years in college (No back subjects) Minimum of 1 year experience as Realtime Analyst in a BPO/call center environment Job Responsibilities: Keep a close eye on real-time queue and agent activities across various...
- ...: To create conditions within which people can thrive! The Workforce Supervisor plays a critical role in driving operational efficiency... ...standards. Team Leadership Lead and develop Workforce Analysts/RTM Analysts. Provide coaching, performance feedback, and...
- ...analytical and results-driven professional ready to be at the heart of our contact center operations? We are seeking a Workforce Real Time Analyst (with Scheduling Experience) to ensure the immediate stability and peak efficiency of our service delivery. In this critical...
- ...Responsible for end-to-end Workforce Management (WFM) functions within the THE ICONIC contact center environment. This role oversees forecasting, capacity planning, scheduling, real-time performance monitoring, reporting, and analytics to ensure optimal staffing levels...
- ...Job Title: Scheduler (Workforce Scheduler) Work Location: Alphaland Makati, Davao Work Setup & Schedule: Onsite/Shifting Salary: 27K HC: (1) Davao, (1) Alphaland Overview: Responsible for creating and managing effective schedules that align staffing...
- ...business objectives, timeframes, and requirements associated with Workforce Management. Responsible for tracking, forecasting analyzing... ...experienced end-to-end Workforce Management roles: Real Time Analyst, Scheduler, Planner, Forecaster Advanced knowledge on AVAYA...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...Position Summary: This position plays a key role in workforce management by coordinating effectively with team members to ensure tasks are completed in a timely, efficient, organized, and safe manner, while maintaining a strong focus on quality care. It also requires...
- ...Job title: Workforce Management Executive Work set up: Onsite Cebu Work shift: Midshift Experience: 3-5 years Start date: ASAP Headcount: 1 Qualifications: • College Graduate • 3-5+ years experience as WFM or RTA • Good working knowledge of computer...
- ...Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where innovation meets excellence, as a Workforce Management Supervisor ! What You Will Do: Lead highly motivated and high-performing...
- ...2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within... ...advertising and customer support operations. 2. Workforce Analyst Team Management & Development ~ Directly manage, coach, and...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...challenges, trends, and key performance indicators (KPIs). Assist in the development of data visualizations that provide deeper workforce insight for senior leadership. Education: Bachelor degree (preferred) Work Experience: 2+ years of related...
- ...Job Description Global Workforce Screening team is part of Global Security at JPMorgan Chase and responsible for screening. Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers, in partnership with...
- ...dynamically. Drive continuous improvement initiatives to optimize workforce performance and service delivery. Proactively identify... ...-making. Lead, mentor, and develop a team of Workforce Analysts and Managers. Set clear goals and performance expectations, provide...
- Job Responsibilities: Contributes thought leadership to data strategy including sequencing of engineering activities, acquisition, and determining ways to enable valuable insights to be extracted from data warehouse. Solves complex data problems to deliver insights...
- ...What Workforce Optimization contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Workforce Optimization is responsible...
- ...analytics and reporting. If you love dashboards, trends, and solving workforce puzzles—this role is for you. What you’ll do (Key... ...in Workforce Management (WFM) or minimum 5 years in a Real-Time Analyst (RTA) role Must-have skills Strong knowledge of Forecasting &...
- ...arrangement: Hybrid Our People and Corporate Services Group is looking for experienced professionals to join us with the role of Workforce Management Officer . In this role, you will be responsible for developing, implementing, and maintaining workforce...
- ...Sustain common workforce management tasks (reporting, identifying trends, preparing presentations, training specific to WFM tools and capabilities, capacity planning). Forecasting volume and utilizing the forecasted data to create optimized employee schedules and seat...
