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- ...Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. - Recommending establishment of new or modified reporting methods and procedures to...
- ...Optimise call centre operations and drive efficiency with Symbos. Symbos is expanding and looking for a Workforce Management Analyst (Dialer) to join our team. If you have a knack for data analysis system management and process improvement in a contact centre environment...
- ...Position Description: Job Summary The Principal Consultant Workforce Analyst will be responsible for optimizing workforce management processes to ensure efficient and effective service delivery. This includes forecasting service desk demand creating staffing schedules...
- ...The Role The WFO Data Automation Analyst builds automated pipelines that collect, organize, and process both structured and unstructured... ..., insights, and leadership visibility. Reporting to the Workforce Operations Manager, this role improves the efficiency and consistency...
- ...Position Description: TheService Consultant Workforce and Reports Analyst is responsible for optimizing workforce management processes to ensure efficient and effective service delivery. Key responsibilities include forecasting service desk demand developing staffing...
- ...We're hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal...
- ...The Difference You Will Make: The Workforce Management (WFM) Workforce Planning Senior Analyst is vital in ensuring we have the best possible support for our guests and hosts within Customer Support operations. As a Airbnb Workforce Planning Senior Analyst you will...
- ...and strategic interventions. Talent Development: Coach analysts and coordinators to build decision-making confidence and data... ...At least five years in a global contact center with three in Workforce Management. Bachelors in business data science or related field...
- ...Overview The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program...
- ...stakeholders in the business to build an understanding of business need in the short and longer term. Including, but not limited to: BA Workforce Planners GEC Directors Project Managers, Account Leads and Arcadis Way Project Managers Business Leaders in country BA...
- ...managing over $100B in claims across Australia. The Opportunity Step into a senior leadership role where you'll guide a team of Workforce Planning Officers, drive strategic forecasting, and shape workforce capacity across multiple sites. You'll be the go-to expert for...
- About Us Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both...
- ...Role Details Type of Support: Workforce Management Contract Duration: Full Time Training Schedule: Open to shifting schedules (subject to business requirements) Production Schedule: Open to shifting schedules (subject to business requirements) Work Type...
- ...we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLLs global operations platform delivering services from capability centers in India the Philippines China...
- ...goals and operational efficiency targets. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play Forecasting Develop and deliver accurate annual monthly and weekly forecasts for...
- ...direct clients in the Philippines. Job Title: Senior Executive- Workforce Management (RTA/Reporting) Location: Metro Manila Work... ...4- Amenable to work nightshift 5- Experience in Real-time Analyst and Reporting tasks 6- Proficient in MS Office (particularly...
- ...At Symbos were redefining whats possible in workforce solutions. We believe in collaboration creativity and delivering exceptional outcomes for our clients. If youre passionate about driving efficiency and leading high-performing teams this is your opportunity to make...
- ...Supervisor for Resource Planning is responsible for leading a team of analysts in the development of accurate short-term volume and staffing... ...Qualifications: Minimum of 3 years of experience in a Workforce Management (WFM) function with at least 1-2 years in a...
- ...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team you will be responsible for analyzing historical data trends... ...exceptional service the Capacity Planner/WF Scheduling Analyst will align resources effectively and efficiently helping teams...
- ...First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have... ...mentoring training evaluating and developing a team of workforce analysts and planners. You will help the team to set realistic and...
- ...time by the right cleaner—leading to strong client satisfaction and business growth. Key Responsibilities: 1. Optimize Workforce Efficiency Match cleaning jobs with available staff based on location, skills, and availability. Minimize downtime...
- ...communication and follow-through ~ Ability to manage multiple tasks and make quick operational decisions ~ Proficiency with workforce management or rostering software ~ High attention to detail and strong administrative discipline Benefits...
- Job Summary: We are seeking a highly skilled and motivated Manager to join our team in the HR Reporting and Analytics space. This is a hybrid role where you will be the primary point person for an HR client group and develop dashboard products. You will also collaborate...
- ...world for all. Function: Talent Executive Talent Insights and Analytics Proposed rank: Assistant Director Sub Function: Workforce Insights (Global Consulting) Reports to: Consulting Workforce Transformation COE leader (associate director) Position Summary:...
- ...candidate is expected to report to the office three times per week or other frequency dictated by thebusiness. The Role The Workforce Management Forecaster will optimally allocate resources in the People Services Centers in Manila PH Sao Caetano BR and Ramos MX....
- ...an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking The Workforce Management Specialist is responsible for delivering accurate forecasting and scheduling to ensure the right staffing levels are...
- Description We are seeking an organized data-driven and people-focused Resource Manager to join our global team at Testronic. In this pivotal role you will ensure our testing teams are optimally staffed and supported matching the right people with the right...
- Job Description Monitor daily dispatch of trucks and drivers to ensure timely fulfillment of delivery or service requirements. Assign drivers and trucks based on routes, and operational priorities. Track and update dispatch status in real time, resolving delays...
- Description Job Track Description: Requires formal education and relevant expertise in a professional sales or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations...
- ...The Workforce Data Coordinator provides Tier 1 HR administration support to all employees in accordance with organizations procedure documents and agreed service levels with customers and stakeholders. Position Responsibilities: Process and capture information...