Job Description:
Monitor agent status in real-time.
Monitors inbound operations to ensure optimal staffing levels.
Evaluate adherence and take immediate action to improve performance.
Facilitates real-time discussions with necessary stakeholders.
Responsible in processing...
Kinect Incorporated
Quezon City
a month ago
...candidates
Summary of Work Activities and Responsibilities:
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst will assist in monitoring, reviewing, and analyzing the University’s workforce complement vis...
Ateneo
Quezon City
4 days ago
...Workforce Scheduling Analyst page is loaded Workforce Scheduling Analyst
Apply locations Quezon City time type Full time posted on Posted Yesterday job requisition id JR24041390 We are a leading financial services provider committed to making decisions easier and...
Manulife Insurance Malaysia
Quezon City
3 days ago
...Employment type
~ Employment type Full-time
Job function
~ Job function Business Development, Analyst, Information Technology
Workforce Management and Performance Analyst
Workforce Management Analyst - Operations, Sorting Centre, SPX Express (Plaridel...
Confidential
Quezon City
5 days ago
...Previous call center experience required
Previous 1 year Work Force Management experience is considered an asset.
The Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met.
Job Description:...
...Position Summary
As a Senior Workforce Analyst , you will be responsible for analyzing, forecasting, and planning workforce needs to ensure optimal staffing levels and operational efficiency. You will collaborate with various departments to gather data, monitor performance...
.../coordinators and may have supervisors that handles real time analysts. The incumbent will be responsible in their development and growth... ...with internal and external partners. Provide guidance to the workforce team about appropriate actions to improve or maintain project...
Afni
Quezon City
3 days ago
33000 Php
Location: Muntinlupa City/Quezon City
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments as necessary...
VCC Link, Inc.
Quezon City
a month ago
44000 Php
...across 9 delivery centers in the Philippines, we remains the country’s largest offshoring solutions provider.
CSR Healthcare/ Workforce (Intermediate) be 100% YOU!
Purpose
The purpose of this position is to provide support in customer service administration and...
Manpower Core Group Inc.
Quezon City
more than 2 months ago
...Actuarial Senior Analyst / Actuarial Assistant Manager, Asia VSSC page is loaded Actuarial Senior Analyst / Actuarial Assistant Manager... ...our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an...
Manulife Insurance Malaysia
Quezon City
1 day ago
...Workforce Management and Analytics Supervisor
Posted 10 days ago and deadline of application is on 30 Jun
Recruiter was hiring a day ago
Job Description
**Full JD to be sent to shortlisted candidates
Summary of Work Activities and Responsibilities:
Under...
Ateneo
Quezon City
3 days ago
Job Title:
Workforce Management -Luzon - Tonichi - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30 If you are a California resident, by submitting your information, you acknowledge that you have read...
...Activities and Responsibilities: Under the supervision of the Assistant Director for Organization Capability and Development, the Workforce Analysis and Job Design Section Head oversees University’s workforce complement management and analytics, and job design. The position...
We're seeking a dedicated Workforce Specialist to uphold the accuracy and integrity of data within our HRIS systems and databases. Apply now!
Job Summary
HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what...
Job Title:
Workforce Management -Luzon - Dev - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30-08:00
...Systems Corporation is looking for a dedicated qualified professional who possesses the following qualifications:
JOB TITLE: Payroll Analyst
ROLES & RESPONSIBILITIES:
• Develop detailed project plans, timelines, and resource requirements for the Payroll and HRIS...
Mustard Seed Systems Corporation
Quezon City
2 days ago
...Description
Job Description:
We’re looking for a [Support Analyst] to join our [Information Systems] team at MBPS. In this role,... ...embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an...
...Manager, Trust Accounting Services, and Controls, the Accounting Analyst works with Operations, Cash Management, and steady-state... ...embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive...
...Accountabilities:
Individual Accountabilities: • Act as an Operations Analyst for the various applications utilized for Derivatives trading,... ...our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an...
Manulife Insurance Malaysia
Quezon City
3 days ago
...training resources
The Opportunity
We’re looking for an Reports Analyst to join our GBS COO – Business Insights & Analytics team at... ...any data analysis, business reporting, business intelligence, workforce management or similar roles, and at least 1-2 years relevant...
Job Title:
RCX Support and Leadership Workforce Management 2024
Job Description
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are absolutely obsessed with making...
...Reporting to the Manager, Financial Controls and Projects, the Control Analyst will execute control consulting projects, support external... ...our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive...
Job Title: 2024 RCX Support and Leadership Workforce Management
Job Description
The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for...
...Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures...
Manulife Insurance Malaysia
Quezon City
1 day ago
30000 Php
As a Research Analyst in Commercial Leasing, your primary objective is to contribute to the success of leasing initiatives by providing in-depth market research, valuable insights, and data-driven recommendations thru data gathering and analysis.
Key Responsibilities...
PRIME Philippines
Quezon City
a month ago
Benefits:
-No Work Experience Required
-Training Provided
-Work From Home
-Growth
-Job Security & Stability
-Obtainable Promotion
-Profit Share
-In-House Assistance (Healthcare Benefit)
Responsibilities:
-Accountable for real-time reporting and diagnosing trends...
Cyberbacker Careers
Quezon City
19 days ago
...is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures...
...is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures...
...Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures...
...CSRs) to assure internal and/or client service levels and customer satisfactions goals are met. Assists with the maintenance of the Workforce Planning Tools by entering real-time exceptions (absence, tardiness, early departure, meetings, overtime, call outs, etc.)....