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- Basic Functions § Generates schedules accordingly to meet the business requirements enabling superior customer service § Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective...
EXL Service Philippines, Inc.
Cebu3 days ago - ...Position Overview The Real-Time Analyst is responsible for maintaining optimal service levels across all Operations accounts through... ...: ~ Work Experience: At least one (1) year of Workforce Management experience within the call center / customer service...
- ...Job Summary The Lead Assistant Manager – WFM is responsible for end-to-end workforce planning and real-time management for the bank’s contact center. The role ensures optimal staffing, efficient resource utilization, and achievement of service level targets while balancing...
EXL Service Philippines, Inc.
Cebu20 hours ago - ...We are seeking a proactive and detail-oriented Real-Time Analyst (RTA) to oversee live operational performance and ensure service... ...continuous improvement initiatives to enhance forecasting accuracy and workforce efficiency Qualifications English proficiency: B2+ or...
- ...This is a remote position. We are seeking a highly strategic, tech-forward Business Analyst to serve as the connective tissue between stakeholders, operations, and IT execution. This role is responsible for identifying business bottlenecks, architecting scalable system...
- ...: Full-time Ready to do work that actually excites you? We are seeking a motivated and detail-oriented Business Systems Analyst to support and enhance our cloud-based enterprise systems. This role is ideal for someone who enjoys learning complex business applications...
- ...Overview We are seeking a Computer Operations Analyst to support and maintain enterprise data center and cloud environments. This role is responsible for monitoring system performance, ensuring service availability, managing backup operations, and supporting incident...
- ...Position Summary: The Chargeback Analyst plays a critical role in managing and streamlining chargeback and tracing processes. This position involves ensuring accurate and efficient handling of distributor chargebacks and compliance with contractual terms. The Chargeback...
- About The Dream Opportunity: Dream Opportunity is not just a job, it is a purpose. We are a global nonprofit that teaches underprivileged and low-income students how to obtain corporate and high-income careers. We partner with large companies where students learn about...
- ...CLINICAL CODING ANALYST Key Responsibilities: Review and analyze claims that have been denied due to coding-related issues, including diagnosis codes (ICD-10-CM), procedure codes (CPT/HCPCS), and related modifiers. Identify coding discrepancies, documentation...
- ...Job Description The Claims Analyst – Professional Billing (PB) is responsible for analyzing, auditing, and resolving claims related to professional (physician and ancillary) services to ensure accurate billing, coding, and reimbursement. This position plays a key role...
- ...identify and implement customer-focused solutions to improve client results. The primary responsibilities of the Customer Service Analyst (CSA) include providing specialized order management and supply chain/logistics expertise to strengthen relationships with key strategic...
- ...We are looking for a Junior Business Analyst to add additional depth to our growing Analyst team in a variety of areas - from Visualization and Storytelling to SQL, Data Modeling, and Data Warehousing. This role will work in close partnership with leadership, product management...
- Job Description Analyzes the financial impact of business decisions prior to the launch of projects. Recommends alternative courses of action to ensure financial indicators are favorable to the company Assists in the acquisition of properties by conducting financial...
Rockwell Land Corporation
Cebu4 days ago - Set-up and Location: WFH Work Schedule: 8:00AM to 5:00PM (AEST) | 6:00AM to 3:00PM (PH) Employment Type: Full-time Ready to do work that actually excites you? An exciting opportunity to enter a growing business in the construction services industry for...
- ...The Business Analyst will support data visualization, reporting, and analysis needs across the organization. This role is responsible for transforming raw data into meaningful dashboards, reports, and insights that guide operational decision‑making. The ideal candidate...
Concentrix
Cebu5 days ago - ...perform reliably, deliver measurable impact, and drive lasting results on the P&L. Role Overview: As an AI Safety & Policy Analyst, you will be on the front lines of developing safe and responsible AI. You will be responsible for challenging our models' safeguards...
Turing
Cebu3 days ago - ...IP, Engineering, Transmission and Regional Network Construction. Functions and Responsibilities The Network Implementation Analyst position requires detailed and strict performance of NETCON scope of works covering Project Management, Wireless, Data Center, Core...
DITO Telecommunity Corporation
Cebu20 hours ago - ...We are seeking a motivated POS/Cegid AMS Service Delivery Analyst to join our CEGID AMS team in APAC. In this role, you will support the service delivery of application support and services for a designated client, assisting in the coordination and resolution of application...
VISEO ASIA
Cebu20 hours ago - ...Overview: As the Transformation Innovations Senior Analyst, you will lead strategic projects that enhance our operations through the effective use of process improvement initiatives, products or tools. You will play a key role in ensuring our teams leverage innovative...
Concentrix Catalyst
Cebu4 days ago - ...products efficiently and seamlessly within their ecosystems. Role Description This is a full-time, on-site role for a Funding Analyst (On-site Sales Representative) located in Cebu, Philippines. The primary responsibilities include assisting and guiding clients in...
Lendflow
Cebu4 days ago - ...degree in business administration, Operations Management, or related field, preferred but not required • 10+ years of experience in Workforce Management, with at least 5 years in a senior management role • Proven track record of managing large-scale WFM operations for...
Bravissimo Resourcing, Inc.
Cebua month ago - We are seeking a Data Analyst to support data operations, improve decision-making, and strengthen internal workflows. This role spans... ...multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Staff...
Staff Outsourcing Solutions
Cebu13 days ago - Job Overview: We are seeking a Catalog Matching Analyst who will be responsible for ensuring that products are accurately and consistently... ...multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services,...
Staff Outsourcing Solutions
Cebua month ago - STAFF OUTSOURCING SOLUTIONS is currently looking for DATA ANALYST for an onsite assignment (GRAVEYARD SHIFT) Job Responsibilities: * Extract, clean, and analyze data from relevant sources to provide insights and support decision-making processes. * Develop and maintain...
Staff Outsourcing Solutions
Cebua month ago - Responsibilities: - Accountable for real-time reporting and diagnosing trends on key performance metrics. - Generating daily to weekly and monthly to yearly KPI reports. - Ensuring data is current and accurate for assigned division. - Working in partnership with leadership...
CYBERBACKER
Cebu15 days ago - ● Graduate of any Business or IT-related course ● Advanced knowledge of MS Excel formulas, functions, and shortcuts ● At least 2 years of experience in a managerial role ● Superior communication and interpersonal skills ● Ability to meet deadlines and manage project...
Dempsey Resource Management Inc.
Cebu16 days ago - Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential...
Tahche
Cebu22 days ago - Key Responsibilities: • Performance Tracking: Owns the end-to-end reporting cycle (daily to yearly) for key performance metrics (KPIs) and diagnoses emerging trends. • Data Integrity & Hygiene: Acts as the "gatekeeper" of data by identifying duplicates, fixing incomplete...
CYBERBACKER
Cebu7 days ago - 100% WORK FROM HOME | AVAILABLE FOR FULL TIME & PART TIME JOB TYPE: Full time Admin Non-voice RESPONSIBILITIES: Determining the nature of incoming emails and prioritizing them according to their importance Screening incoming emails to determine whether they...
Cyberbacker
Cebu8 days ago
