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- ...Job Title: Workforce Management (WFM) / Real-Time Analyst (RTA) Work Setup: Onsite Shift: Mid Shift Job Summary: We are looking for an experienced Workforce Management (WFM) / Real-Time Analyst (RTA) to support daily operations by ensuring optimal staffing,...
- ...Job Description The Workforce Planning team provides workforce products, technologies, scheduling, forecasting, and real-time support for our Contact and Back-Office Centers. As a Workforce Analyst within our International Consumer Banking Workforce Planning team...
- ...Job Summary The Real-Time Analyst is responsible for monitoring real-time service levels, call volumes, agent availability, and queue performance to ensure optimal workforce utilization and SLA achievement. The role supports operations by making real-time adjustments...
- ...Job Title: Workforce Management (WFM) Specialist / Lead Location: Cebu – Central Bloc (Onsite) Schedule: US Business Hours Job Summary... ...experience in Workforce Management or related roles (Reports Analyst, Data Analyst, Scheduler, Capacity Planner, Forecaster, etc.)...
- ...Workforce Management (WFM) Specialist / Lead Location: Cebu – Central Block (Onsite) Schedule: US Business Hours Job Summary... ...experience in Workforce Management or related roles (e.g., Reports Analyst, Data Analyst, Reporting Analyst, Capacity Planner, Scheduler,...
- ...actionable business recommendations. Direct, coach, and develop WFM teams, including Forecasting Analysts, Scheduling Analysts, and Real-Time Analysts (RTAs). Present workforce performance trends and efficiency gains to senior leadership and global client. Serve as a...
- ...We are looking for an experienced Workforce Management Executive to support workforce planning, forecasting, scheduling, and real-time... ...years of experience in Workforce Management (WFM) or Real-Time Analyst (RTA) roles Strong analytical and workforce planning skills...
- ...The Sr. Workforce Manager is responsible for leading the end-to-end Workforce Management (WFM) function for large-scale, complex operations. This role ensures optimal staffing, forecasting accuracy, real-time performance management, and strategic capacity planning to...
- Bravissimo Resourcing Inc. | Cebu City | Full-time Roles and Responsibilities: Analysis – Strong Analytical skills Should be able to handle and achieve the departmental requirements. Knowledge of VBA, MS Access, SQL preferable. Maintaining secrecy of data...
- ...Job Overview We are looking for an experienced Senior Manager – Workforce Management to lead end-to-end workforce management operations within a contact center environment. The role is responsible for forecasting, scheduling, capacity planning, reporting, analytics, and...
- ...impact. Position of Summary Skin and Cancer Institute is a U.S.-based dermatology group looking to hire a full-time HR Audit & Workforce Analytics Administrator based in the Philippines. This is a remote and direct-hire position. We are not a recruiting agency...
- ...COMPUTE OPERATIONS ANALYST, DATA CENTER OPERATIONS Qualifications: (The following are required unless specifically stated as preferred or desired) ~4 years college; Bachelor’s degree in Computer Science preferred ~2–4 years of support in an Azure environment or...
- ...We are looking for an Operations Analyst to support business operations by analyzing data, improving processes, and providing insights to help increase efficiency and productivity. The role involves monitoring operational performance, preparing reports, and assisting teams...
- Responsibilities May handle any of the following: general accounting fixed assets inventory cost accounting Job Requirements The candidate must be a graduate of a Bachelor of Science in Accountancy or Management Accounting. Work experience in general...
- ...COMPANY PROFILE: Leading provider of foreigners' English language tutoring services, mostly in Japan. Position: System Analyst Company Industry: E-Learning Work Location: Mandaue City, Cebu, Philippines Work Schedule: Monday to Friday | 9:00AM-6:00PM Salary...
- QUALIFICATIONS: # Graduate of Bachelor of Science in Accountancy,Management Accounting, or any related field # Experience in financial audit or accounting (internal or external) is an advantage # Basic knowledge in using data analysis tools (e.g., Microsoft Excel...
- ...We are seeking a Clinical Service Desk Analyst to provide first-level technical support for clinicians and healthcare professionals. You will troubleshoot issues related to clinical applications, Electronic Health Record (EHR) systems, and healthcare software while delivering...
- ...JOB SUMMARY The Drug Test Analyst is responsible for conducting accurate and reliable drug testing procedures on biological samples. This role ensures compliance with laboratory standards, regulatory requirements, and company policies while maintaining strict confidentiality...
- Manages and monitors company's expenditures, ensuring projects and operations stay within budget by analyzing financial data, creating cost-saving strategies, tracking spending, preparing reports, and collaborating with departments to optimize resource use, maximize profitability...
- The actuarial analyst is responsible for collection, organization, interpretation, analysis, scrubbing, documentation and dissemination of complex data sets. The candidate will be responsible for modeling complex problems, reconciling data sets, analyzing trends and summarizing...
- ...We are hiring a Quality Analyst – Travel Sales to support a global travel account. Join our team and grow your career in quality and operations! Responsibilities: • Monitor sales calls and provide constructive feedback to agents • Coach and mentor agents to...
- ● Analyze data gathered through different sources, collated through Microsoft Excel, using various formulas and functions. ● Specific duties and responsibilities for this position shall include: ● Ensure compliance with established internal control procedures ● Involved...
- Job Description: Responsible for proactive remote support and maintenance around POS systems. Responsible for proactive support and maintenance around desktops and laptops. Improve system performance by identifying problems and recommending changes. Maintaining...
- ...effectively. Must have and Good to have skills: -Spring Framework experience with Spring Batch is an advantage System Analyst Responsibilities: • Gather and analyze user requirements and translate them into application specifications • Analyze, design...
- ...About The Opportunity At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude...Remote job
- As a member of the Strategic Analytics team supporting Claims, this candidate will manage and analyze large datasets and dashboards to provide actionable insights to clients and stakeholders. This position will help support, retain, and grow Arch’s book of business while...
- ...Description / Requirements Job title: Quality Analyst Account: Travel Sales Work set up: 100% Onsite at Cebu City Work shift: Night Shift Salary: Up to 34K but open salary negotiation Start date: ASAP Responsible for monitoring and evaluating sales...
- ...We are looking for a detail-oriented and analytical Sales and Admin Planning Analyst to support our Sales Department. The role is responsible for generating sales reports, analyzing data trends, preparing dashboards, and assisting management in planning and decision-making...
- ...the Role Are you someone who enjoys connecting with people as much as analyzing data? PRIME Philippines is looking for a Markets Analyst who combines analytical thinking with strong communication, client engagement, and relationship-building skills. In this role,...
- ...Job Summary The Actuarial Analyst provides support to the Reserving and Pricing Actuarial teams. The candidate will process, validate and interpret data to statistically model and determine results for the business. The candidate will be required to develop, maintain...