...achieve desired service level outcomes
You're probably a match if:
You have a deep and wide experience in end-to-end Workforce Management within customer service or contact center operations, leading with a bias for action
You have a passion for all...
Canva
Metro Manila
5 days ago
...Position Description:
The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time (intra-day) & schedule management with the purpose of optimizing resources to achieve...
First Advantage
Metro Manila
2 days ago
...responsible for :
Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity, and... ..., Forecasting, Capacity Planning, and handling groups of analyst
~ College Graduate preferably from a reputable school.
~ With...
...world.
We are looking for a highly skilled and experienced Workforce Management Director to lead our APAC team and oversee all aspects... ...will include:
Manage and oversee the Workforce Analyst, Staffing and Forecasting functions to ensure all operational metrics...
Support Services Group
Metro Manila
3 days ago
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
Meta East Jobs
Metro Manila
5 days ago
Job Opening:
Position: ACTUARIAL ANALYST
Vacancy Count: 2
Work Location: Makati
Job Description:
To perform actuarial duties such as product development, gross premium valuation, group reinsurance,
group insurance valuation, experience studies, preparation of annual...
DRMI (Team Lara)
Metro Manila
16 days ago
30000 Php
Earn up to $530 per month (depends on experience) as Business Analyst at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.
As a Business Analyst, you will analyze and optimize our business processes, systems,...
Venture Smarter
Metro Manila
28 days ago
20000 Php
Schedule with Saturday Salary range: 18k to 20k with Hazard pay allowance
Graduate of BD Chemistry, BS Chemical Engineering and Food Technology.
Should be a licensed chemical technician.
Work experience in a Chemical Laboratory is an advantage.
Knowledge/training ...
Dempsey Resource Management
Metro Manila
a month ago
35000 Php
We’re offering a competitive salary of $610 a month for our next IT Security Analyst!
We're looking to hire an expert to help us keep our network and systems safe from cyber attacks. You'll be responsible for keeping an eye on security issues, figuring out what needs...
Total Shape
Metro Manila
25 days ago
60000 Php
About the role
We are looking for an IT Security Analyst with expertise in Security Information Event Management. Your role is to monitor the organization’s networks for security breaches and investigate when one occurs. You will likewise implement security systems to...
EFlexervices
Metro Manila
27 days ago
*Prepare a photocopy of attachment for billing statement and sales invoice
*Check and file according to series billing statement and sales invoice
*Release of sales invoice, for series monitoring
*Monitoring of sales invoice and billing statement if all complete
*Billing...
JISMAR Equipment Trading and Services Inc.
Metro Manila
a month ago
Job Description:
Responsible in solving business process problems. Challenges existing processes and or define new ones
to improve or facilitate system changes. These cover requirements gathering, fact finding and discovery,
business process development and implementation...
Dempsey External Talent Acquisition Center
Metro Manila
17 days ago
...The Opportunity | Vice President of Workforce Management
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option serving hundreds of clients in the Philippines, as well as the North American...
Teleperformance
Metro Manila
1 day ago
...reconciliation and customer profile (electronic & hardcopy) obtained through phone or client visit for future reference and in cases that AR Analyst is on leave or on field assignment.
Prepares and sends dunning/collection letter for three consecutive months if payments have...
Linaheim Corporate Services, Inc
Metro Manila
more than 2 months ago
720000 Php per year
...companies, addressing business needs such as the supply of quality workforce, customer service training, and turnkey solutions set up.... ..., or related field.
~5+ years experience in a sales/business analyst role.
~ Proficient in Microsoft Excel, modelling, analytics,...
...Outbound, and Non-Voice Services (knowledge on all lines of businesses is a plus)
• Preferably with at least 2-3 years experience in Workforce Management
• Minimum of 5 years’ experience managing Workforce Operations in a Customer Care and/or BPO operation, with client...
...Join our Data Analytics and Reporting Team as a Quant Analytics Analyst, where you will have the opportunity to develop deep data... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...
720000 Php per year
...companies, addressing business needs such as the supply of quality workforce, customer service training, and turnkey solutions set up.... ...requirements.
Provide mentorship and guidance to Market Insights Analysts and other junior colleagues in the organization.
Ideal...
...Job Description
As a Client Service Analyst, you will report to a Client Service Senior Associate or Client Service Manager. You will... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...
...contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a... ...Governance
Lead Development for Solutions
The Solution Analyst functions within the Solution Architecture team:
Leads low-...
Allegis Global Solutions
Metro Manila
5 days ago
...Position Overview
As the Sr. Analyst, Sales GTM Ops at Insight, your primary responsibility will be to provide analytical support... ...digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help...
...process efficiencies and automation.
As a Regulatory Reporting Analyst, you will be responsible in ensuring that day to day operations... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...
...individuals and families around the world.
As a Client Service Analyst in the International Private Bank Client Service Center of... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...
...Job Description
As a Risk Strategic Analytics Analyst, you will support risk functions under Home Lending Strategic Analytics. Monitor... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...
...Payroll Support Senior Analyst - 2406184964W
Description
Daily Operation Management
Responsible for payroll processes:
Payroll... ...Understanding of HR Functional domains (Total Rewards, HRIS, Workforce Data Administration) or Payroll.
Primary Location...
Johnson & Johnson
Metro Manila
4 days ago
...processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our...
...INVENTORY ANALYST
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide...
...The Map Analyst is a producer of Ticketmasters Interactive Seat Maps (ISMs). The Map Analyst is a member of the Ticketmaster Maps Organization and will work with local Business Operations teams and external clients to meet deadlines and ensure seat maps for all...
Iomedia
Metro Manila
3 days ago
...We are looking for a Manual Quality Analyst for our French client, who deals with the production of various types of glasses as well as cooperation with opticians. Their mission is to improve the quality of life by improving the quality of vision.
Responsibilities:...
Work Schedule: Day Shift
Work Setup: Hybrid
Office Location: Makati
Qualifications:
Candidates must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
Preferably 1-3 years Experienced Employee specialized...