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- ...The Technical Officer-in-Charge (Technical OIC) is responsible for overseeing and managing the daily operations of the Technical Service Department. The position ensures the effective delivery of technical services to clients, proper scheduling and supervision of service...
- ...Description Provide first-level technical support for customers via phone, email, or chat. Troubleshoot and resolve technical issues related to products and services. Assist customers with the installation and configuration of products. Maintain and update...
- ...Job Description: Salesforce Technical Architect Work set-up: Hybrid Location: Philippines About The Role: The Technical Architect at Aether Global is responsible for designing, implementing, and maintaining scalable, high-performance technology solutions...
- ...Job Description: Provide technical and customer support to clients. Assist customers with troubleshooting and issue resolution. Promote products and services when applicable. Ensure customer satisfaction through quality service delivery. Qualifications:...
- ...Description Provide technical support and assistance to clients via phone, email, and chat. Troubleshoot and resolve customer issues efficiently and effectively. Document customer interactions and solutions in the support system. Assist in the development of...
- ...As a Technical Sales Engineer at Go Fabricate Co., you will play a crucial role in driving the company's growth and success. This full-time position is based in Taguig City, Metro Manila, and will involve engaging with clients to understand their needs, proposing tailored...
- Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed Communicate with customers and technicians via Five9 SoftPhone Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed ...
- ...Description Provide outstanding technical support to customers via phone, email, and chat. Diagnose and resolve technical issues related to products and services. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division....
- ...Provide technical support and expertise to sales teams. Conduct product demonstrations and presentations to clients. Collaborate with engineering and product teams to tailor solutions. Identify customer needs and develop technical proposals. Assist...
- ...Description Technical Support Engineers are indispensable for coordinating tasks, managing timelines, and facilitating communication among team members, ensuring the smooth execution of projects and achieving organizational objectives efficiently. Responsibilities...
- ...Job Overview We are looking for an experienced Salesforce Technical Consultant with both functional and technical knowledge of the Salesforce platform. The role will support Salesforce configuration, customization, integrations, and project delivery. Key...
- ...Description Provide exceptional technical support to end-users via phone, email, or chat. Diagnose and troubleshoot software and hardware issues to ensure quick resolution. Document support requests and resolutions in the ticketing system. Collaborate with...
- Manage end-to-end implementation of core banking system Overall planning, execution, monitoring, management, and leadership of projects Working with various stakeholders, running workshops and liaison person of clients and project team Lead, coordinate and supervise...
- ...The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as fiber networks, access...
- ...Description Provide technical support to users via phone, email, or in-person. Diagnose and resolve hardware and software issues for clients. Install and configure computer systems and applications. Document support requests and resolutions in a ticketing system...
- ...AudioCodes is currently looking for an experienced Technical Service Delivery Manager to lead the delivery and operational excellence of enterprise Voice and Microsoft Teams Telephony services for a strategic customer in Manila. This customer-facing leadership role combines...
- ...Provide technical support to sales teams during the pre-sales process. Identify customer needs and propose suitable solutions. Conduct product demonstrations and presentations. Collaborate with engineering and product teams to address technical inquiries...
- Discover your 100% YOU with MicroSourcing! Position: Technical Success Specialist (B2B AU Telco) Location: BGC, Taguig Work setup & shift: Onsite | Day shift Be a part of something big at Microsourcing! We're building a new team to support a dynamic challenger...
- ...Description Provide technical support for hardware and software issues Assist users with troubleshooting and problem resolution Install and configure computer systems and applications Maintain documentation of technical procedures and user interactions Monitor...
- ...Description Provide technical support to customers via various channels including phone, email, and chat. Diagnose and troubleshoot technical issues related to software applications and hardware. Document and track customer interactions in the support ticketing...
- ...Description Develop and maintain relationships with clients to understand their technical needs and provide appropriate solutions. Conduct presentations and product demonstrations to potential clients. Collaborate with the sales team to pursue new business opportunities...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...drafting standards, symbols, and conventions Strong understanding of engineering or architectural drawings Ability to interpret technical sketches, plans, and specifications Experience with blueprint reading Good mathematical and analytical skills...
- QUALIFICATIONS IT project delivery (was able to successfully deliver a project as a delivery manager or as a project manager) Various project delivery frameworks - waterfall and agile Contract Management skills (such as SOW, MA, MITA, etc.) Presentation to various...
- ...and common enterprise applications. • Experience with ticketing tools and ITIL-based service processes is preferred. • Strong technical communication and customer service skills. • Able to work shifting or on-call schedules when required. APPLICATION NOTICE...
- ...and optimizes business processes for our customers. Job Description Primary Functions End-to-End Resolution: Manage technical support inquiries via phone, email and online ticketing portals, ensuring all issues are researched, diagnosed, and resolved to...
- · Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software...
- ...Description Provide technical support to end-users, assisting with hardware and software issues. Diagnose and troubleshoot problems with computers, printers, and mobile devices. Maintain and update IT documentation and technical manuals. Install and configure...
- ...Description Provide first-level support for technical issues and inquiries. Diagnose hardware and software problems and troubleshoot accordingly. Assist in the setup and configuration of IT equipment. Document support requests and resolutions in the ticketing...