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- ...Key Responsibilities: Troubleshoot and diagnose electronic equipment and system problems. Provide technical assistance to customers, technicians, and other departments. Perform testing, repair, calibration, and preventive maintenance of electronic systems....
- ...Experienced Call Center Agent responsible for assisting customers with technical concerns, troubleshooting issues, and providing step-by-step solutions. Ensures customer concerns are handled efficiently and professionally. Key Responsibilities: Handle technical support...
- ...About the Role This is a hands-on technical leadership role where you'll continue developing software while helping establish and grow the Manila engineering team. You'll work closely with an established European product team, contribute to architecture decisions, mentor...
- ...with the Sales Agents regarding project details and scope of works per project. Drafts Request for Quotation and ensures correct technical detailing of equipment with prices. Requests prices to Purchasing and EA as needed per project and submit project details for...
- ...We're Hiring: Technical Lead Responsibilities: Technical Leadership & Strategy • Serve as the primary technical subject matter expert (SME) for our platforms and its related components. • Define and drive the technical roadmap and architecture, aligning with...
- ...instruments, chemicals, or engineering products in general. Residing in Pasig or nearby areas TASKS Prepare and develop technical presentations on our company’s products to customers Discuss product needs and system requirements with customers and engineers...
- ~ Monitor the onsite Activities carried out by the project management group. ~ Assist the project site team in dealing simple task in the absence of the operations team. ~ Review and check the project requirements in accordance to the contract. ~ Coordinate follow...
- ...building out a Manila-based support team to be the front line for customer calls and emails — with a clear, structured path into deeper technical diagnostics as you grow into the role. What You'll Do Be the first point of contact for customer calls and emails, logging...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...Description Provide technical assistance to customers during the sales process. Effectively communicate product features and benefits to enhance customer understanding. Collaborate with sales teams to develop tailored solutions for clients. Participate in product...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Respond to customer inquiries in a professional and courteous...
- Great recruiters know that people don't magically appear because you posted on JobStreet. They know where to look, how to start conversations, and how to convince exceptional people to take a call. If that sounds like you, we've got a role that's a little different...
- ...and common enterprise applications. • Experience with ticketing tools and ITIL-based service processes is preferred. • Strong technical communication and customer service skills. • Able to work shifting or on-call schedules when required. APPLICATION NOTICE...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...Description Provide technical support to customers via phone, email, or chat. Diagnose and troubleshoot technical issues related to products and services. Maintain a high level of customer satisfaction through excellent communication. Document support interactions...
- · Assist-end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software...
- ...Description Provide exceptional technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to product use. Document customer interactions and technical solutions accurately. Collaborate with team members and...
- ...identify any process compliance issues. Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly Must have at least 1 year of technical work experience Amenable to work in 3 sites, Makati, Taguig, Pasig...
- ...Provide technical assistance and support for sales teams and customers. Assist in the preparation of product demonstrations and presentations. Respond to customer inquiries regarding product features and specifications. Collaborate with cross-functional teams...
- ...Description Provide exceptional technical support to clients post-sale to ensure satisfaction and retention. Assist customers with product inquiries and troubleshoot technical issues effectively. Maintain accurate records of customer interactions and technical...
- ...Description Provide technical assistance and support for incoming queries and issues related to software and hardware. Diagnose and resolve technical hardware and software issues. Assist customers with pre-sale technical support to understand product features...
- ...Sales Engineer (Mid–Senior Level) Location: Pasig City (with client/site visits) Job Summary Seeking a results-driven and technically competent Sales Engineer to join our growing team. This role combines technical expertise and sales leadership to drive revenue growth...
- ...Description Provide exceptional technical support to customers via phone, email, or chat. Assist customers with troubleshooting technical issues and resolving product-related inquiries. Document customer interactions and support issues in the CRM system. Collaborate...
- ~100% attainment of sales quota through promotion, selling, and securing of orders from existing and prospective customers through a relationship-based approach. ~ Complete saturation of the assigned area. ~ Promote and sell products within the assigned territory. ...
- ...Description Provide technical support to sales teams and customers regarding product specifications and applications. Assist in the creation of technical documentation and manuals. Conduct product demonstrations and training sessions for clients. Collaborate...
- Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer ...
- Description Assist customers with inquiries and resolve issues promptly. Provide accurate information about products and services. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with team members to achieve...
- ...Job Description: Technical Support: Providing on-site or remote assistance to users, troubleshooting hardware, software, and network issues. System Maintenance: Installing, upgrading, and configuring workstations, servers, printers, and network components. Security...
- ...Description Provide technical support and assistance to end-users experiencing hardware and software issues. Diagnose and resolve technical problems related to IT infrastructure and systems. Maintain and manage computer systems, networks, and database systems....
- ...TECHNICAL SUPPORT MANAGER A technical manager generally oversees the development, implementation and maintenance of technological company systems and processes, including troubleshooting any potential issues. They are responsible for key decisions that relate to...