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- ...Job Summary As a Technical Customer Support Coordinator II, you will provide a variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally,...
- ...About the Technical Program Manager / Delivery Manager The Technical Program Manager (TPM) / Delivery Manager is a core leader within the Core Product Build Organization, which is our Highest Priority. This role is the linchpin of our operational success; you are...
- Qualifications: • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required (No BPO Experience are welcome to apply) •College Grad + No CCE required OR HS/SHS ...
Talent Outsourcing Channel (TORCH) Solutions
Iloilo17 days ago - Join our dynamic team as a Technical Support Representative, where you'll play a pivotal role in providing exceptional customer service and technical assistance. Based in Iloilo, Western Visayas, this full-time position offers a competitive salary and an up to 20,000 PHP...
TORCH Solutions
Iloiloa month ago - ...organizing, leading and enforcing safety programs • With extensive and accredited trainings in Safety practices • Must possess technical competence in the areas of Safety and Emergency Response • Must be knowledgeable in Safety related laws and regulations; •...
- ...degree holder or Completed at least 2 years level in College (no back subjects/incomplete units) Minimum of 2 years BPO experience (Technical, Sales, Finance, or Legal background is a plus) Excellent verbal and written communication skills Strong interpersonal skills...
- ...Responsibilities Lead end-to-end customer implementations and go-lives Configure and deploy core admin workflows Handle technical setup and troubleshooting during onboarding Standardize implementation processes, templates, and documentation Ensure quality...
- ...responsible for maintaining small to medium-sized buildings, industrial systems, and equipment. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems....
- ...real-time queue management. Conducts training for new hires, or as required for Operations. Required skills + qualities (technical): Bachelor's Degree in any field At least one (1) year of Workforce Management experience within the call center / customer...
- ...Conducts research and collects reference materials for training. Provides classroom training and follow-up support to various non-technical team members. Collects follow-up exercises, evaluations, and questionnaires to improve course design. Develops and maintains...
- ...complaints, and comments, as well as actions taken in the approved CRM (MBS, Salesforce). Perform other duties as assigned. Technical Skill ~ Excellent phone etiquette with outstanding Customer Service skills. Soft Skills Self-motivated with positive attitude...
- ...Qualifications Strong skills in Engineering Management and Team Leadership. Proficiency in Software Development and hands-on technical expertise. Experience in Project Management and ability to oversee timelines, budgets, and deliverables. Proven track record...
- ...environment. Exceptional communication and storytelling skills, capable of engaging with key decision-makers and C-level executives. Technical background in B2B lead generation and sales processes is desirable. Prior sales or marketing experience in a client-facing role...
- ...manager in a BPO or call center setting Must have experience managing a sales program Proven ability to lead & develop team of technically-minded individuals Strong analytical and problem solving skills Proactively identify and meet customer needs Excellent...
- ...duties as assigned. Skills Requirements: ~3 or more years of call center experience in collections/sales/customer service/technical support. ~1 or more years of supervisory experience. Education Requirements: High school diploma, G.E.D., Trade/...
- ...and accurate assistance to customers. Responsibilities Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Analyze a customer's service needs and refer to other service or technical departments for follow up or additional...
- ...'Not Full Team' environment. Proficiency in relevant programming languages such as Go, Nodes.js, Python, with experience in cloud-native environments (AWS/GCP/Azure). System Mindset: demonstrate ability to establish system once to prevent future technical debt....
- ...communication and problem-solving skills. ~ Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives We know your well-being and happiness are key to a long and successful career. We are delighted...
- ...s fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods to observe employee's demeanor, technical accuracy, and conformity to company policies. Monitor individual Team Members' statistics for Attendance, AHT, Productivity, and...
- ...interactions. • Demonstrates accountability and commitment to safe, ethical, and high-quality pharmacy practice. Clinical & Technical Competence • Strong knowledge of pharmacology, medication therapy management, and clinical pharmacy operations. Critical Thinking...
- ...requirements, and client expectations. You will work closely with technicians, operations, and account teams to ensure all quoted works are technically sound, commercially accurate, and clearly understood by stakeholders. Why Cooee Because we believe in the power of human...
- ...requests, and issues. Coordinate and assist in resolving concerns faced by LS team members. Qualifications and Skills Required (Technical) Bachelor's degree (Math, Statistics, or MIS preferred). Minimum of 5 years of work experience in a Senior Managerial...
- ...standards & WNS Quality Assurance Playbook · Facilitate Brainwaves/Kaizen/Lean projects initiatives within the team. Proficiency in technical operating systems or platform · MS Office applications such as Excel, PowerPoint, Word etc · Preferred knowledge/exposure to...
- ...Job Summary Ocean Eagle Philippines Inc. is seeking a versatile Registered Civil Engineer to join our technical team. This role is unique in its breadth, covering the civil and structural requirements for both Water Utility projects (pumping stations, filtration plants...
- ...foundation of a multi-national organization. Given the complexity of our systems and our team's expansion, there is no limit to your technical growth. Duties and Responsibilities: Prepare monthly financial statements, reports and supporting work papers and...
- ...work arrangement and rotating work schedule Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objective We know your well-being and happiness are key to a long and successful career. We are delighted...
- ...using appropriate tools Monitor work progress and ensure adherence to project schedules and quality standards Identify and resolve technical and on-site installation issues Enforce safety policies and promote a strong safety culture across all sites Prepare reports and...
- ...to troubleshooting, debugging, and improving existing systems. Engage in continuous learning and training sessions to enhance technical expertise. Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Knowledge...
- ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated...
- ...and client requirements. You'll work closely with technicians, operations, and account teams to ensure all quoted works are technically sound, commercially accurate, and easy for stakeholders to understand. What You'll Be Working On Defect Review & Interpretation...
