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- ...Role Overview A global SaaS technology organization is seeking a Technical Enablement Specialist (AI & Support Operations) to support technical coaching, troubleshooting, and capability-building initiatives within customer support teams. This role focuses on...
- ...remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll... ...find EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support , you are the operational and cultural leader of your frontline...
- ...issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity... ...to the fitness smartwatch, escalating complex cases to technical teams when necessary. Feedback Collection: Document and relay...
- ...Role Overview A global SaaS technology organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical coaching, performance improvement, and AI-enabled support innovation across customer-facing support teams....
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...The Security Operations Support Analyst provides Tier 1 support for the organization, with a primary focus on proactive security monitoring and a secondary focus on end-user technical support. This hybrid role works closely with the IT team to monitor security alerts,...
- ...Exchange, SaaS apps) Investigating recurring incidents & applying known solutions Escalating unresolved cases to L3 or vendor support Assisting in minor system/application deployments Common Skills Required: Strong knowledge of networking (TCP/IP, DNS, VPN...
- ...We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform... ...ticket management. Proficiency in both MacOS and Windows operating systems. Hands-on experience with VoIP systems and...
- ...Role Overview The Operations Support Specialist manages OA's people obligations across a defined portfolio of co-managed and non-co-managed employees. For co-managed employees, the specialist drives direct people and KPI management (proactive coaching, performance...
- ...across AU and NZ. What the Role Is You are the operational and people leader for a team of L2 Support Engineers. You own the team's performance, coaching... ...What We Are Looking For • Experience leading a technical support or customer success team in a B2B software,...
- ...independent fuel company in the country - join us as our next LPG Technical Operations Officer! What is this role about? The role is... ...maintaining tools and equipment, coordinating with contractors, and supporting cylinder filling operations - all while upholding strict...
- ...here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful... ...network. Job Description The Technology Operations Support Coordinator serves as the first layer of execution and triage...
- DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and... ...printers, and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk... ...configurations. Ensure all IT systems are fully operational before branch go-live. Remote and...
Wisefund Finance Corporation
Pasiga month ago - ...V, or your Azure from your AWS, you're already speaking our language. The best part? While your primary focus will usually be supporting our US business, we're one global recruitment team. As hiring priorities evolve, so will your schedule. Some months you'll enjoy...
- ...The Senior Technical Coach is responsible for leading both technical enablement and... ...Technical Coaches and frontline Customer Support agents handling complex SaaS products. This... ..., it ensures teams consistently meet operational KPIs, deliver highquality resolutions, and...
- ...Job Summary We are seeking an experienced Technical Project Manager to lead critical operational excellence and digital transformation initiatives across... ...as documentation, knowledge articles, runbooks, and support models—are complete and validated prior to go-live....
- ...companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality... ...RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE) ☑️Paper screening ☑️Initial Interview ☑️Operations Interview ☑️Language Assessment
J-K Network Services
Pasiga month ago - ...Filipinos are known for. At Visaya, we aim to provide exceptional support and innovative solutions to meet and exceed client needs. Role Description This is a full-time on-site role for a Technical Support Representative, located in Pasig. The Technical Support...
Visaya KPO
Pasiga month ago - ...Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct... ...Partner with internal teams to integrate AI into support operations. Train Technical Coaches and agents on AI tool usage and...
- ...success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships... ...be a key part of our Client Experience Technical team. In this role, you are responsible for leading high-performing technical support operations while maintaining strong...
- ...Create, and maintain features (Low hanging fruit/non critical path tickets) Requirements Qualifications: Experience as a Technical Lead and deep knowledge of frameworks for a given domain (for mobile, flutter, for backend nodejs, serverless, for java,...
- ...Job Overview Our client is seeking a Senior Technical Coach to lead technical capability development, performance coaching, and operational excellence for customer support teams handling complex enterprise software solutions. This role combines advanced technical...
- ...Overview We are seeking an experienced Technical Coach - Trainer to drive technical capability development across customer support teams through coaching, mentoring, and... ...automation solutions within technical support operations. Develop or support automation scripts...
- ...implementation of Appian-based applications. Collaborate with business stakeholders to understand requirements and translate them into technical solutions. Provide technical leadership and mentorship to a team of developers. Ensure best practices in Appian...
- ...team today and experience firsthand our dedication to supporting People First. As a Technical Writer, you will prepare instruction manuals, journal... ...Revise documents as new issues arise You will create operating guidelines, knowledge bases, customer support agent...Remote job
- ...We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for Microsoft Dynamics 365 Business... ...ensuring system integrity, transaction accuracy, and operational continuity. This role is responsible for ERP support,...
- ...internationally. With its new services, SYSTRA supports its clients and partners in their... ...mobility of tomorrow. Context The Technical Coordinator is a key actor in project... ...candidate must demonstrate the ability to operate effectively in a multicultural...
- ...installation and configuration of applications, operating systems, and end-user devices including... ...of computers and data racks. Support branch device deployment activities including... ...IT support, desktop support, or field technical support roles. Strong knowledge of...
- WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit....
Visaya KPO
Pasiga month ago - ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your... ...we call this role a Client SME here ) , you’ll be the go-to technical brain for your clients. The person they trust. The one who actually...
