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- ...: 100% Onsite role Type of employment: Full-time Account: Email & Chat International Accounts Key Responsibilities: As a Non... ...tickets. Facilitating communication between customers and internal support to drive timely resolutions. Ensuring customer satisfaction...
- ...global operations team based out of our Manila operations hub. As a Technical Support (Voice) , you will be responsible for receiving customer enquiries via phone calls and email , diagnosing, troubleshooting, and resolving complex faults. You will need experience...
- ...Description: Duties and Responsibilities: Attend to support cases via phone, email or online web tools Answer enquiries and prepare materials on product usage and sales Analyze and categorize issues, to eventually route the support cases to the...
- ...Purpose of the Role This Student Placement Support role assists the Student Placements team by contacting services to secure student... ...documenting outcomes, and following up via approved scripts and email templates. Staff must escalate complex queries beyond their training...
- ...understanding of scripting. • Intune experience is a plus • Proficiency with TeamViewer Experience: • Customer support via Teams, phone, and email • Familiarity with ITIL principles and ticketing systems • Strong systematic approach and documentation skills...
- ...leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers, firewalls, cloud infra, and cool AI tools ~Train like a beast - 10 paid...
- ...We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join our expanding IT support team...
- ...activities across different B2B marketing platforms and processes to support marketing teams in delivering business goals. Why work with... ...started. Challenges you'll tackle: Create and manage email campaign calendars. Set up email campaigns, monitor and schedule...
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Pasig2 days ago - ...Shift Base Salary: Php 100,000 - Php 120,000 Industry: IT Solutions About the Job: Join our client's team as a Cloud & Email Security Specialist and leverage your expertise to manage and optimize email security, WAF services, and digital certificates. You will...
- ...explanation, and best practice guidance for our product. The technical Support Representative work environment is focused on providing support... ...on the user-facing end): Preferably supporting customers via email and chat. ~ Experience in providing technical support :...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. This is a day shift role aligned to Australian business...
- ...The Accounting / Finance Support role will provide financial and operational support during the company’s early growth phase and help build scalable finance processes as the business grows. The role will initially focus on foundational accounting tasks and financial reporting...
- ...Job Summary We are looking for a high-performing and career-driven Production Support Associate (PSA) to join our Manila team, supporting global markets and some of the world’s top brands. This role is ideal for candidates who are eager to grow, develop new skills,...
- Description: Duties and Responsibilities: Qualifications: Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or Business/Administration/Management,Accountancy, Commerce Creative, motivated...
- ...maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness. Perform...
- ...proactively identify scheduling conflicts or gaps Balance reactive (support) and proactive (project/maintenance) workloads Reallocate... ...in managing multi-user calendars Microsoft 365: Email, Teams, and file management – used daily Communication & Interpersonal...
- ...customer experience. Accelerate: Orchestrate end-to-end integration to reduce complexity and ensure customer success About Support Case Management Assistance (SCMA) SCMA is a brand-new SAP MCC support offering that enhances the value proposition of Max Success...
- ...documentation efforts on workflows and processes. Provide peer mentoring support for Marketing Operations Specialists. Able to be pioneer... ..., Sitecore, Wordpress, Outreach, etc.) ~ Certification in email marketing or Marketing Automation Platforms Why work with...
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Pasig2 days ago - ...energy and the built environment, creating lasting impact where it matters most. Job Description The Project Financial Support Officer delivers financial administration and project controlling support across the APAC region. The role ensures accurate project...
- ...tickets via our internal ticketing system Work with customers via email, chat, and phone to resolve technical telecom related issues... ...on appropriate action for resolution Provide technical support to internal team and external customers. Oral and verbal skills...
- Graduate of Marketing/Accounting or equivalent. Experience is an advantage but not required Proficient in MS Office applications Willing to start immediately
- Description: Duties and Responsibilities: Install, configure, troubleshoot computer hardware, software, systems, networks, and printers. Plan and undertake scheduled maintenance upgrades. Oversee computer security and anti-virus protection. ...
- ...partners across a global network. We foster a collaborative and supportive environment where talented individuals can thrive and make a... ...deliverables: Provide second-line technical support to users via email, instant messaging, video conference and the ticketing system,...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...Description: Pag-asa Steel seeks Sales Support Staff who will be responsible for timely and accurate encoding of customer orders preparation of Sales quotations/offers and following up on customers' payment. The Sales Support Staff will report to Sales Accounting...
- ...skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records...
- The HR Specialist will serve as a key support resource for day-to-day HR operations affecting our US employees and contractors. This remote role requires strong knowledge of US employment laws, HR compliance, and operational excellence. You will work closely with the Head...
7200 - 8400 $ per year
...We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems . The...- ...ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will focus on data privacy and security-related... ...empathetic, and professional language ~ Experience with ticketing or email management systems ~ Strong judgment regarding when to handle...
- ...Trivy, Bright ~JUnit RESPONSIBILITIES ~Handle incidents and problem tickets, performing root cause analysis and coordinating with support teams. ~Provide second-level support for escalated incidents and conduct code-level investigations. ~Implement workarounds or...
