IT Technical Support
Full-time
Amber Golden Bowl Restaurant Corporation
Job Description
- As an IT Support Specialist, you will be responsible for providing day-to-day technical support to all internal clients, ensuring the smooth operation, security, and reliability of the company’s IT systems and infrastructure.
What you'll be doing
- Monitor and provide daily IT support to all internal users, addressing hardware, software, and network-related concerns
- Maintain and support IT hardware equipment, including desktops, laptops, and related peripherals
- Oversee the maintenance and support of all CCTV components to ensure proper functionality and security coverage
- Maintain and support all network components, including routers, switches, and data cabling
- Ensure continuous internet connectivity by implementing and managing backup internet solutions
- Coordinate with network and CCTV suppliers or service providers for higher-level technical support when necessary
- Maintain physical security of all servers and network equipment
- Implement and monitor network security measures to maintain a secure and zero-attack data environment
- Ensure all CPUs/workstations are protected with up-to-date antivirus, firewall, and other security measures
What we're looking for
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- With relevant experience in IT support, network administration, and CCTV systems
- Strong knowledge of hardware troubleshooting, network infrastructure, and system security
- Familiarity with antivirus software, firewall configuration, and data protection practices
- Ability to coordinate with external vendors and service providers
- Strong problem-solving skills and attention to detail
- Good communication skills and ability to support users in a professional manner
Vacancy posted more than 2 months ago
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