Technical Support Agent
Temporary
Dynamic Outsource Solutions, Inc.
The candidate will be responsible for providing technical assistance and will troubleshoot, diagnose, and resolve technical problems while ensuring a high level of customer satisfaction. Receives call and SMS concerning Technical Concern; make outgoing calls to follow-up on technical issues or problem areas until their resolutions; and forward operational concerns to the proper support group.
- At least Senior High School graduate
- Proficient in Microsoft Office Application (Office and Excel)
- Good communication and listening skills
- Demonstrate customer care orientation
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Technical Support Agent in Parañaque vacancy
- ~ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. ~ Install, configure, and troubleshoot software applications and network systems. ~ Document and track issues using a helpdesk system....
- ...approved account resets, installations, configurations, or remote support actions. • Escalate incidents with complete diagnostics and... ...and ITIL-based service processes is preferred. • Strong technical communication and customer service skills. • Able to work shifting...
- ...in scope request with focus on client satisfaction, service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic...
- ...graduate of Electronics, Electrical, IT, Vocational Graduate or completer can be considered Work Experience must be related to any technical, mechanical, engineering, and machine works With certification on any machines (Other if related certification is an advantage)...
- ...As a Technical Sales Representative , you are expected to act as a liaison between suppliers/manufacturers of Electrical and Instrumentation and Control Engineering-related products and the clients of the industry. To provide technical expertise, product information,...
- ...This role plays a vital part I maintaining the company’s IT infrastructure, troubleshooting technical issues, and delivering timely solutions to promote seamless day-to-day operations. - Associate or Bachelor’s degree in Information Technology, Computer Science, or in...
- ...troubleshoot company computer systems, networks, and software. • Support LED billboard systems and ensure display content is properly... ..., and monitor hardware and software updates. • Provide technical support to office staff and remote users. • Manage data backup...
- ...Job Title: IT Staff Department: TECHNICAL MANAGEMENT DEPARTMENT Reports To: Technical Management Department The TMD Staff is responsible... ..., networks, and software applications. They provide technical support to employees, troubleshoot IT-related issues, and assist in...
- ...Provide expert technical support to customers post-purchase, addressing and resolving product-related inquiries and issues. Collaborate with engineering and production teams to communicate customer feedback and contribute to product improvement. Develop and maintain...
- ...Technical Support is the first point of contact for customers, both in-person at the mall and via online channels (Facebook, Shopee, Lazada, TikTok). This role assists customers with troubleshooting, usage concerns, and warranty processes while ensuring accurate documentation...
- ...TECHNICAL MANAGER - ISOLUTIONS INTERNATIONAL, INC. Directly reports to Operations Manager Responsible for monitoring and scheduling... ...Responsible for close monitoring of technical inquiries, support cases and health check Responsible to enhance Technical knowledge...
- ...Assist with various administrative tasks as needed. Support team members in project management and coordination. Conduct research and gather information for specific projects. Maintain organized records and filing systems. Facilitate communication...
- ...Identify and develop new business opportunities in the technical sales sector. Provide detailed product knowledge and support to clients during the sales process. Prepare and deliver compelling sales presentations and demonstrations. Collaborate with the marketing...
- ...Provide pre-sales technical support and product demonstrations. Collaborate with the sales team to develop and deliver presentations. Conduct product training sessions for clients. Respond to technical inquiries and resolve product-related issues. Assist in...
- Key Job Responsibilities * Handle reported concerns by identifying issues and providing clear, professional resolutions * Demonstrate strong attention to detail when reviewing system display and potential front-end issues. * Escalate complex or high-risk ...
- ...Perform routine maintenance and repairs for various technical equipment. Ensure equipment functionality through effective troubleshooting... .... Experience Level: 1–3 years of experience in a technical support role. Skills and Competencies: Proficiency in...
- ...productivity level. They facilitate staff coordination, work shifting balancing and workload between different agents, and also perform coaching to the technical support agents and ensure that the protocols are followed. - Bachelor’s degree - At least 2 years Inbound call...
- ...Key Responsibilities # Provide technical support for hardware, software, and network issues, both onsite and remotely. # Install, configure, maintain, and troubleshoot desktops, laptops, printers, and other peripheral devices. # Diagnose and resolve operating system...
- ...Position target: An Assistant IT SUPPORTER’s main responsibility is to support customers... ...line troubleshooting and analysis for technical concerns raised via the support channels... ...the possible roles of the Service Desk Agent in the KCS methodology. Can create any type...
- This position is generally responsible for setting up and implementing standards and procedures for external audits, document control, product quality review, managing of CAPA (internal and external), assist in the R&D formulation.
- ...As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated... ...guides. • Coordinate follow-up actions with operations, technical, billing, or product teams. • Keep customers informed of case...
- ...and market analyses. Participate in conventions, symposia, and exhibitions to promote MMJ products and generate leads. Technical Support and Applications: Conduct product demonstrations and presentations to showcase MMJ’s product capabilities. Perform installation...
- ...disclose your personal data to us for the purposes set out in the the Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies...
- ...solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five...
- ...exceptional service to maintain client relationships. Coordinate with other departments to ensure seamless communication and workflow. Support the development of sales reports and presentations to track performance. Requirements Educational Qualifications: Bachelor’s...
- ...JOB DESCRIPTION The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team...
- ...Job Summary The IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues. The role ensures that all IT equipment and systems operate efficiently to support daily business...
- ...offs, BOQ, costing, and unit price analysis (DUPA) • Manage and coordinate multi-department bid teams • Review and finalize technical, commercial, and eligibility documents • Handle post-bid clarifications and project handover Qualifications: Licensed...
- ...field sales team. Customer engagement: Building rapport with customers by understanding their needs and providing information and support. Product knowledge: Staying up-to-date on product features and benefits to answer questions and make recommendations. Record...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Agent. Be the first to apply!
