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- ...Role Summary - The Tech Support Specialist will provide technical support to Meal Ticket global customers of all sizes through the various support channels that entail: phone support, chat support, and email. What you will do - Maintain an extensive working knowledge...
- ...innovation and teamwork come together to support the most exciting missions in the world!... ...OF YOUR ROLE As a Support Analyst – Tier 1 , you will be the first point of contact... ...troubleshoot system issues, provide technical assistance, and deliver effective communication...
- ...responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and... ...client and/or merchant technical support issues relating to point of service (POS)... ...School Diploma or Equivalent At least 1 year of experience in a technical support...
- ...RESPONSIBILITIES: Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1 Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues Maintain...
- ...Qualifications: Incident and Request management Level1 Network support Level1Application support Level1 Email support Desktop support Remote technical assistance Support all PMC employees and its Affiliates Overall ticket management Duties...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by...
- singlePosition View All Jobs Technical Support Representative 1 (For Pooling) Manila, Philippines Find out how well you match with this job Job ID JR115264 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose...
- ...telecommunications company offering comprehensive support in data, internet, VoIP, voice, security,... ...contact, connecting businesses with top-tier carriers to meet their specific needs.... .... Responsibilities: As a Tier 1 Network Operations Center (NOC) Engineer,...
- ...STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us! Awesome perks await in #WeAreTGT: Alabang... ...connecting to and/or across the backbone. Ideal Technical Profile What you'll bring (Experience) ~5+ years...
- ...Department - Customer Function - Customer Support Working Pattern - Hybrid Benefits... ...for a Customer Success Engineer (Tier 1) to be the first point of contact for our... ...our products. You'll troubleshoot basic technical issues, respond to support tickets, and...
- ...We're Hiring: Technical Support Level 1! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered! We are currently on the lookout for a Technical Support Level 1 join our team at Cloudstaff, the...
- ...School Diploma, general education degree or equivalent Minimum of 2 years technical support experience is required, preferably with dedicated WordPress support experience Minimum of 1 year experience with CMS (e.g. Joomla, Wordpress, Drupal, Laravel) Advance knowledge...
- HyperGuest is looking for a 1st tier support to join our team in the Philippines! As a 1st Tier Support at HyperGuest, you will play... ...distribution types Proactively connect with clients to troubleshoot technical issues Investigating problems and guiding customers...
- ...sports and media, industries, delivering top-tier technology solutions to sports federations... ...collection. We deliver coverage for over 1 million matches annually across 93... ...app (leading well-being apps designed to support focus, quality rest, mindfulness, and long...
- ...Position: SOC Analyst Tier 1 Location: TGU Tower, Cebu IT Park Job Type: Full-time (Onsite/Office) Your Role In this role,... ...knowledge of audit requirements (PCI, HIPPA, SOX, etc.) Strong technical knowledge of Networking, Operating Systems, and enterprise...
- ...What Were Looking For Are you a customer-focused problem-solver who thrives in a fast-paced technical environment Were looking for a Tier 1 Technical Support Agent to join our growing Technical Support team in Manila. This is an exciting opportunity for someone...
- ...Overview The Tier-4 Support Engineer is a senior technical expert responsible for resolving the most complex and escalated issues from our customers' systems/products, including backend infrastructure, embedded devices, and cloud-integrated platforms. This role is suited...
- We are seeking a smart, proactive and quick learning person to join our dynamic TIER2 support team. This role is critical in providing top-tier technical support and exceptional customer service to our valued clients. The ideal candidate will possess a deep understanding...
- ...a culture rooted in trust, curiosity, technical excellence, and continuous improvement.... ...Position Overview: As a member of the Support Team, the Tier 2 Software Support Engineer will support... ...zsh ~ Solid competency in : ~ Type 1 and 2 hypervisors such as VMWare, Xen,...
- ...As a Remote Tier 1 IT Support Specialist , you’ll be the first line of defense for resolving technical issues. You’ll handle inbound calls, troubleshoot user problems, and manage light server tasks, all from the comfort of your home office. We’re looking for someone...
- ...precedence, threat of legal action, etc.) Whenever required, does outbound calls/emails to provide resolution to employee. Required Technical And Professional Expertise Candidate must possess at least a Bachelor's/College Degree, preferably Human Resources or...
- ...Summary We're hiring a Senior IT Support Specialist (Network & Security) to support and enhance... ...IT professional who enjoys solving complex technical problems, maintaining network reliability, and collaborating with Tier-3 teams to ensure secure, stable, and high-performing...
- We're Hiring: Support Specialist Tier 1 I US Shift (People Matter)! We are currently on the lookout for a Support Specialist Tier 1 I US Shift... ...side-by-side with other technicians and will provide technical assistance and training to our customers. Key Responsibilities...
- ...Were Hiring: US Payroll Specialist Tier 1! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered! We are currently on the lookout for US Payroll Specialist Tier 1 to join our team at Cloudstaff...
- ...accurately in Salesforce and follow internal workflows Identify motivated sellers, nurture opportunities, and high-urgency prospects Support our Acquisition's team by creating clean, qualified handoffs Maintain compliance with TCPA and internal opt-out policies...
- ...responsible for providing world-class customer support for our global customers, utilizing our... ...will be responsible for answering technical support questions via phone, email, and... ...base articles) Collaborate with our Tier 1 through consultation and mentoring to maintain...
- ...Summary We are seeking a highly motivated and experienced Technical Support Engineer (Partner Support Engineer) to join our dynamic Global... ...vendor-specific technical assistance. Work closely with Tier 2 specialists to resolve complex technical issues and escalate...
- ...powered insights and comprehensive product support. With a global partner ecosystem of over... ...migrations, and swift resolution of technical issues. Their primary focus will be handling... ...and resolve case tasks created by Tier 1. Ensure timely actioning of case tasks without...
- ...exceptional results for our clients and supporting one another. We're... ...The Support Desk Technician (Tier 2) at Proper Sky is a key... ...responsible for resolving complex technical issues, supporting escalations... ...escalated support tickets from a Tier 1 technician Identify root...
- B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our... ...essential in delivering exceptional technical support and ensuring customer satisfaction and... ...customer experience, including speed tier upgrades, Optimum Mobile, Fiber and other...