HR Manager
Bravissimo Resourcing Inc.
Date Posted: January 27, 2026
Career Opportunity: HR Manager
The person we’re looking for should have extensive background on:
- Labor and Employee Relations which includes policy making
- Employee Engagement
- Compliances & Audits
- C&B – understanding of statutory compliances at least is required
- HRIS – exposure to data management, HR process improvements and innovations
- Financials – for OCSI requires stronger knowledge while for VC it is good understanding of budget management
Key Responsibilities:
• Lead, manage, and mentor a team of HR Shared Services professionals, including Labor Relations, HRIS, Employee Relations, Comp & Ben, and other support staff.
• Foster a positive, customer centric team culture focused on collaboration, continuous learning, and high performance.
• Develop and implement performance goals for HR staff, ensuring accountability, growth, and development.
• Conduct regular performance reviews, provide coaching, feedback, and ensure team members are well equipped to meet organizational needs.
• Oversee the delivery of HR services, including employee inquiries, HRIS management, benefits administration, and other Related processes.
• Ensure consistent, high quality service delivery in line with service level agreements (SLAs) and key performance indicators (KPIs).
• Monitor and optimize day to day operations to improve efficiency, reduce errors, and enhance customer satisfaction.
• Act as the escalation point for complex HR issues, ensuring timely resolution and effective communication with employees and business leaders.
• Ensure that all HR activities comply with internal policies, legal, regulatory, and industry standards, including data privacy and security regulations.
• Stay updated on relevant HR laws and regulations, ensuring HR processes and activities adhere to compliance requirements.
• Develop and enforce guidelines for maintaining confidentiality, safeguarding sensitive employee data, and ensuring compliance in HRSS operations.
• Partner with HR leadership, business units, and IT teams to ensure HRSS services align with organizational objectives and support business needs.
• Act as the liaison between HR and other departments to ensure seamless communication and collaboration on HR projects and initiatives.
• Communicate effectively with senior leadership regarding HR performance, challenges, and opportunities for improvement.
Required Qualifications:
• College Graduate in Any Field; Preferably of Human Resources related course
• Minimum of 7-10 years’ experience as HRBP with at least 5-7 years at Manager capacity
• Working knowledge in key facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement and etc.)
• Extensive knowledge and experience on Corporate Compliance and Labor Laws
• Working experience in BPO industry standards is required.
• Proven track record of managing HR service delivery and leading HR teams in a fast paced, service oriented environment.
• Strong knowledge of HR processes, policies, and HR technologies (e.g., HRIS, payroll systems, benefits administration).
• Excellent leadership, coaching, and mentoring skills, with the ability to motivate and develop a high performing team.
• Strong analytical skills, with experience in data analysis and reporting to drive decision making and process improvements.
• Excellent communication and interpersonal skills, with the ability to build relationships with employees
Job type: Full time
Work location: Onsite
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