Order Specialist
Full-time
Hard Discount Philippines Inc.
- Willing to work full onsite in Caloocan city & commonwealth
- Graduate of any 4 year course
- Experience and knowledge with encoding and inventory systems are an advantage
- Excellent written and verbal communication skills, able to communicate with other nationalities
- Proficiency in MS Suite
- Responsible for all aspects of order processing. This includes entering new orders, inspecting shipments and managing customer satisfaction and more.
- Work with other departments as needed and direct warehouse personnel to get shipments out.
- Communicates clearly with the customers, ensuring that they understand all the changes that are being made to their orders & what the potential alternatives are.
- 100% accurate with all additions and removals made.
- Checking and Accuracy
- Responsible for pre-checking and final checking their order to ensure that it reflects the customer’s order 100% with no lacking or over-picked items.
- Checks the item barcode matches the product on hand and will check for alternate barcodes in case of discrepancies.
- Reports any mismatching images or product descriptions.
- Minimizes errors reported from other team (forgetting to remove items, wrong remove of in stock items from the order, adding items without picking, lacking markings or adding the wrong substitute)
- Concerns relating to Order Specialist negligence (poor tone of voice, lack of communication or failure to amend picklist correctly)
Qualifications
Job Description
Vacancy posted 22 hours ago
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