Order to Cash Ops Analyst

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Order to Cash Ops Analyst
WORK SETUP: Return to Office

OVERALL PURPOSE:
The Order to Cash Associate is tasked with executing Order to Cash processes with a strong emphasis on efficiency, first-time quality, and continuous process improvement. This role encompasses processing accounts receivable (AR) transactions, including billing, posting customer payments, and handling.

RESPONSIBILITIES:
• Manage end-to-end Order to Cash processes, including order management, invoicing, and cash application.
• Ensure timely and accurate billing and invoicing of customer orders.
• Post customer payments accurately and promptly, including checks, EFT/wire transfers, and bank adjustments.
• Monitor and manage customer accounts to ensure timely collections and resolution of outstanding balances.
• Review, research, and resolve customer deductions and disputes.
• Conduct new customer credit reviews and periodic credit assessments to determine appropriate credit limits.
• Handle order holds/releases and review payment term change requests.
• Perform daily oversold reviews and reporting to manage credit risk.
• Collaborate with internal teams and stakeholders to resolve order and payment issues.
• Provide regular updates on the status of Order to Cash processes and customer portfolios.
• Support month-end close activities and manage the accounts receivable subledger.
• Ensure compliance with company policies and procedures, including Accenture Standard Operational Maturity.
• Continuously seek opportunities to improve Order to Cash processes and enhance service delivery.

OTHERS:
Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS: • At least 6 months of relevant experience in OTC specific to Order Management sub-process

Quezon City

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