Order to Cash (OTC) - Entry Level

RESPONSIBILITIES:

We are seeking a detail-oriented and customer-focused Order to Cash (OTC) Professional to support end-to-end revenue cycle operations, including order management, billing, collections, cash application, and accounts receivable processes.

The successful candidate will be responsible for ensuring timely and accurate customer invoicing, payment collections, cash application, account reconciliation, and resolution of customer inquiries while maintaining compliance with company policies and service level agreements.

This role is ideal for professionals with experience in OTC, Accounts Receivable, Billing, Collections, or Customer Financial Services within a shared services, BPO, or corporate finance environment.

• Manage end-to-end Order to Cash (OTC) processes, including order management, billing, collections, cash application, and accounts receivable activities.
• Process and maintain customer sales orders and order-related transactions.
• Generate customer invoices and perform billing adjustments as necessary.
• Monitor customer accounts and follow up on overdue invoices to ensure timely collections.
• Perform cash application activities, including posting and allocating customer payments.
• Investigate and resolve payment discrepancies, deductions, claims, and disputes.
• Perform customer account reconciliations and ensure accurate receivables balances.
• Support period-end activities related to accounts receivable and billing functions.
• Respond to customer inquiries regarding invoices, payments, deductions, and account balances.
• Collaborate with internal stakeholders to resolve customer issues and improve cash flow performance.
• Support audit requirements and maintain compliance with company policies and controls.
• Identify process improvement opportunities and contribute to operational excellence initiatives.

SKILL AND QUALIFICATIONS:

• Bachelor's Degree in Accountancy, Accounting Technology, Finance, Business Administration, Management, or related field.
• At least 6 months of relevant experience in Order to Cash (OTC), Accounts Receivable (AR), Billing, Collections, Cash Application, or Customer Financial Operations
• Hands-on experience in:
  • Accounts Receivable (AR)
  • Customer Billing and Invoicing
  • Collections and Credit Management
  • Cash Application and Payment Allocation
  • Order Management and Sales Order Processing
  • Deductions / Claims Management
  • Account Reconciliations
  • Customer Service and Inquiry Resolution
• Experience in Shared Services, BPO, Global Business Services, or Multinational Operations is an advantage
• Exposure to ERP systems and billing platforms is an advantage such as:
  • SAP
  • Oracle
  • Salesforce
  • Microsoft Dynamics
  • NetSuite
  • Other AR, Billing, or Collection platforms
• Experience in process improvements, automation, migration, or transition projects is an advantage.
• Strong analytical, problem-solving, and communication skills.
• Amenable to work Full Work in Office in Quezon City, Mandaluyong, Taguig, or Alabang
• Willing to work in any shifts i.e. night shift, graveyard schedule etc.

#LI-PH

Quezon City

Mandaluyong

Taguig

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s  Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at .