Workforce Planning Senior Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Job Title    :      Workforce Planning Senior Associate (65)
Department    :     TSS VTH HR Enablement
Team               :     WFP VTH – Operations
Location    :     Manila, Philippines 

About EY:
Ernst & Young (EY) is a global leader in assurance, tax, transaction and advisory services. We make a difference by helping our people, our clients and our wider communities achieve potential.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

About EY’s Global Delivery Services (GDS): 
GDS is EY's shared services organization. It consists of multiple service delivery centers from which Client Service and Enablement Services teams operate to deliver a range of support and services to EY. To work with Global Delivery Services is to tap into one of EY's greatest global assets - 40,000 smart, dedicated and incredibly responsive people, based in six countries.

About Digital Talent
Digital Insights: Enable EY to make informed, evidence based, commercial decisions to drive business value. Provide near real time process embedded insights to increase accountability and transparency while delivering at scale.

Job role/opportunity:
EY’s approach to business planning - and specifically workforce planning - is being driven to support better business decisions for the short and longer term enabling the business to be more responsive to the disruptive forces in our market such as automation, new revenue streams and the gig economy. 

Workforce planning capability is being progressively developed across EY with our aspiration to build an industry leading organizational capability and supporting toolkit, enabling a competitive edge in our markets. The deployment journey will build upon an internal network of capable workforce planners, able to inform the business with insights to make decisions using a series of business decision making support tools and enable the workforce process to make it happen where it is not yet implemented. We are investing in the Workforce Planning Centre of Excellence to deliver this.

Workforce Planning Senior Associate is an individual with a depth of operational experience and will be responsible for completing the assigned activities to ensure the successful deployment of workforce planning process to their assigned Region/Country/SL.

Responsibilities and Accountabilities:

Essential Functions: 
•    Central to building out the regional workforce planning capability across the EY globe
•    Conducting research, forecasting, and analysis of data and external trends to support and enable EY's strategic vision.
•    Provides a depth of operational experience and therefore credibility to progress the development, deployment and sustainable operation of a suite of strategic and operational workforce planning tools across the regional EY organization (SWP and IOWP tools)
•    Provides insight and leadership to region-focused workforce planning teams across the regional organization including geographies, Service Lines, Talent, Finance, Operations and Markets
•    Delivery of integrated business planning processes connecting Market Leadership Planning, Strategic Workforce Planning, Financial Planning & Budgeting, and Operational Workforce Planning ensuring alignment of business strategy and operational execution.
•    Accountable for the development of and champions regional workforce planning guidelines, processes and procedures in conjunction with the Talent Executive, Digital Talent, Finance, Operation, Markets and Area/Region personnel
•    Responsible for the development and production of relevant Workforce Planning Management reporting based on a sound knowledge of operational experience
•    Accountable for the management and resolution of escalated issues from across the EY business  
•    Leading ad hoc projects related to Workforce Planning and wider Digital Talent activity as required
•    Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions 
•    Knowledge of concepts, practices and procedures related to internal and external factors influencing the workforce and proactively translating the strategic needs into specific strategies and requirements
•    Own and manages business leader relationships requiring strong consulting and influencing skills. 
Qualification Requirements
•    Bachelor’s degree in any discipline
•    At least 5 years of professional experience
•    Experience in workforce planning would be an advantage
•    Flexibility in working hours to accommodate multiple time zones as needed; willing to adjust work schedule as necessary to meet peak demands and customer requirements
•    Exposure of handling international customers/client interaction
•    Advanced stakeholder management skills
•    Advanced analytical skills
•    Deep understanding of the professional services industry, marketplace, and possible trends that may affect business outcomes
•    Software skills, including use of Microsoft Office software and web-based applications.
•    Verbal and written communication skills necessary to communicate with all levels of management in a complex matrix environment
•    Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals in a virtual setting
•    Ability to inspire a shared vision and empower and motivate a virtual team.
•    Global mindset and ability to work in a virtual environment
•    Strong experience in deploying sophisticated workforce planning programs in complex region environments.

What We Look For

We look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability and know how to build relationships by doing the right thing. We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals.

We want people who understand the challenges of working in a professional services environment and are focused on achieving and delivering the best for our clients.

What We Offer: EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We serve Service Line Quality teams globally and play a vital role in identifying & mitigating Legal & Regulatory and EY policy risk in EY. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. 
•    Continuous Learning: You’ll develop the mindset and skills to navigate whatever comes next
•    Success As Defined By You: We’ll provide tools and flexibility, so you can make a meaningful impact
•    Transformative Leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
•    Diverse and Inclusive Culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY | Building A Better Working World

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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