Call Center Representative
Full-time
Miranda HR
Description - Handle incoming customer inquiries via phone and provide exceptional service.
- Resolve customer complaints and issues through effective communication.
- Maintain accurate records of customer interactions and transactions.
- Assist customers with product information and technical support.
- Collaborate with team members to enhance service quality and efficiency.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years of experience in a call center or customer service role
- Skills and Competencies: Proficiency in English language, strong customer service skills, technical skills related to call center operations
- Qualities and Traits: Excellent organizational and interpersonal skills
- Responsibilities and Duties: Ability to multitask and work in a fast-paced environment
- Working Conditions: Includes regular shifts and potential evenings or weekends
Vacancy posted 5 days ago
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