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Call Center Representative

Full-time

Miranda HR

Description
  • Answer incoming calls from customers and provide assistance with inquiries.
  • Handle customer complaints and offer appropriate solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Follow communication scripts when handling different topics.
  • Collaborate with team members to enhance service delivery.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years in a customer service role.
  • Skills and Competencies: Excellent verbal communication skills.
  • Skills and Competencies: Strong problem-solving abilities.
  • Qualities and Traits: Patience and empathy towards customers.
Vacancy posted 2 days ago
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