Call Center Representative
Full-time
Dynamic Talent Solutions
We're Hiring: Healthcare Customer Service Representative
Are you passionate about helping people and providing excellent customer service? Join our team as a Healthcare Customer Service Representative (CSR)!
Position: Healthcare CSR
Experience Required: Minimum 6 months of customer service/BPO experience
Qualifications
- At least 6 months of experience in customer service, BPO, or a related field
- Healthcare account experience is an advantage
- Excellent verbal and written communication skills
- Strong problem-solving and customer service skills
- Comfortable handling customer inquiries, concerns, and sensitive information
- Willing to work on shifting schedules, weekends, and holidays when required
- Must be reliable, professional, and team-oriented
Responsibilities
- Handle inbound customer calls and inquiries professionally
- Assist customers with healthcare-related concerns and account information
- Provide accurate information while maintaining confidentiality
- Resolve customer concerns and escalate issues when necessary
- Document customer interactions and maintain accurate records
- Deliver a positive and compassionate customer experience
What We Offer
- Competitive salary package
- Training and career development opportunities
- Health and other employee benefits
- Supportive work environment
- Opportunities for career growth
Interested? Apply now! Send your updated resume and contact information to get started.
Vacancy posted 2 days ago
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