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Call Center Representative

Full-time

Miranda HR

Description
  • Answer incoming calls and address customer inquiries professionally.
  • Provide accurate information regarding products and services.
  • Document customer interactions and maintain records in the database.
  • Assist in troubleshooting issues and providing technical support.
  • Collaborate with team members to resolve customer challenges effectively.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of customer service experience.
  • Skills and Competencies: Strong customer service skills, technical skills, and proficiency in English.
  • Qualities and Traits: Strong work ethic, problem-solving abilities, and excellent communication skills.
  • Responsibilities and Duties: Ability to provide back office support as needed.
  • Working Conditions: Comfortable working in a call center environment.
Vacancy posted 15 hours ago
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