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Call Center Representative

Full-time

RSD Human Resource Management Consultancy

Description
  • Handle inbound and outbound calls to assist customers effectively.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer complaints and inquiries in a timely manner.
  • Document call details and customer interactions in the system.
  • Maintain a positive attitude and foster a friendly environment for customers.

Requirements

  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: 0-2 years.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
  • Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment.
Vacancy posted 21 days ago
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