Call Center Representative
Full-time
Miranda HR
Description - Manage inbound and outbound customer calls effectively.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Document customer interactions and feedback in the system.
- Assist in maintaining customer satisfaction and loyalty.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in a customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Patience and empathy in dealing with customers.
- Responsibilities and Duties: Ability to follow scripts and procedures effectively.
- Working Conditions: Ability to work in a fast-paced and dynamic environment.
Vacancy posted 6 days ago
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