Business Lead

What you’ll be doing: As a Business Senior Associate, you will

Rotational project work (Functional assignments)

• You will rotate across 2 major teams during the program, such as:
• Lending & Credit Ops – Design GTM experiments, support driver or merchant loan campaigns, assist in portfolio risk analysis, and work with Product and Collections teams
• Merchant Payments & QR – Support merchant onboarding, data-driven incentive programs, and contribute to “Tap & Scan” or GrabPay ecosystem launches
• Insurance Solutions – Conduct market research for inclusion pilots, support regulatory submissions, and co-design bundled products for drivers or merchants
• Strategic Projects or Regulatory Engagement – Participate in new project incubation (e.g., fuel cards, pay-later), or support regulatory planning and public affairs initiatives

Cross-functional collaboration

• Partner closely with Product, Operations, Strategy, Risk, and Commercial teams
• Prepare business analyses, market scans, and pilot designs for new initiatives
• Participate in workstreams that touch partner management, collections, or tech

Data & execution

• Translate project insights into actionable recommendations and implementation plans
• Build dashboards, update trackers, and monitor progress on key metrics
• Contribute to program documentation, user testing feedback, and sprint reviews

Capstone & leadership exposure

• Lead a final capstone project tied to a real GFG challenge (e.g., pricing, GTM playbook, new segment entry)
• Present findings and recommendations to GFG’s leadership team
• Receive mentoring support from Grab’s senior leaders

Your day-to-day may include

• Sitting in on cross-functional sprint meetings or check-ins
• Shadowing a product manager, lending lead, or commercial head
• Supporting the launch of a pilot or campaign by coordinating with external vendors or internal ops
• Preparing data packs or synthesizing findings from customer or merchant interviews
• Drafting comms, internal memos, or postmortems for experiments or mini launches
• Attending learning sessions, quarterly retros, and feedback rounds with your program sponsors

Qualifications:

• 2 to 5 years of experience in fintech, banking, consulting, digital commerce, or government programs
• Strong analytical and communication skills
• Exposure to business operations, projects, or product launches preferred
• Proficiency in Google Workspace or Microsoft Office; automation, Python, Google Apps Script, and SQL or data tools are a plus
• Self-starter with high ownership and a collaborative mindset
• Able to navigate ambiguity and shifting priorities
• Passionate about inclusive finance and using technology to create impact
• Values-aligned with Grab’s 4Hs: Heart, Hunger, Honour, Humility

What success looks like

• Delivering high-quality work outputs across two rotations
• Positive feedback from rotation managers and functional leads
• Demonstrating growth mindset and adaptability to new business contexts
• Completing a capstone project that solves a real GFG problem
• Earning a pathway into a permanent G4–G5 role or extended leadership pipeline position

Organizational support

• Leadership Sponsor: CJ Lacsican 
• People Operations Sponsor: Pauline de Guzman
• Internal mentors, monthly check-ins, and quarterly reviews

____ 

Core competencies to prioritize: 

1. Strategic and Analytical Thinking

• Able to structure ambiguous problems
• Comfortable with data, analytics, and synthesizing insights into business actions
• Experience in market scanning, pricing, or GTM analytics is a plus

2. Execution Agility

• Proven ability to operate in fast-paced, evolving environments
• Comfortable juggling competing priorities, shifting timelines, and experimentation
• Experience in launching pilots or managing projects end-to-end

3. Cross-Functional Collaboration

• Skilled at engaging with product, ops, risk, and external stakeholders
• Clear communicator—both in structuring arguments and presenting insights

4. Digital and Commercial Fluency

• Working knowledge of fintech, lending, payments, or insurance concepts
• Comfortable with tech-driven business models and platform economics

5. Grit and Ownership

• Self-starter with initiative and accountability
• Ability to manage upward and adapt to matrix setups

6. Social Impact and Mission Fit

• Passion for inclusive finance, digital enablement, and economic mobility
• Understands or is willing to learn the “livelihood lens” of GFG and Grab’s ecosystem

Emerging industries and talent sources

A. Fintech

• Target profiles: Biz dev analysts, junior product ops, GTM associates, credit risk analysts
• Examples: Maya, BillEase, TendoPay, Tonik, Atome, Plentina, or startups from YGG/IdeaSpace/AIM-Dado Banatao incubators

B. Traditional Banking

• Target profiles: Young professionals in management associate programs or retail credit, collections, or SME banking
• Examples: UnionBank’s UBPXcellerator, BPI or RCBC Future Leaders program, ING digital banking team

C. Digital-first Startups & Platforms

• Target profiles: Strategy, operations, and commercial leads in e-commerce, mobility, or SaaS
• Examples: Kumu, Edamama, PayMongo, Sprout, 917Ventures portfolio, or former Uber/Grab alums

D. Government and Public Programs

• Target profiles: Analysts or project managers from DOF, DICT, or BSP on digital inclusion projects; or consultants working on World Bank/ADB financial inclusion initiatives

E. Consulting & Data Strategy

• Target profiles: Associates from consulting firms or boutique research/data firms (e.g., AlphaBeta, Thinking Machines, PwC PH Digital, Stratpoint, etc.)

________

Process

1. Talent acquisition

2. Optimum interview 

3. Business case

4. Grab interview (1 or 2) 

5. Offer 

Business case

Title: Project Pulse: Unlocking GrabPay Adoption for Micro-Merchants in the Provinces

Case Prompt: GrabPay is well-known in Metro Manila, but adoption among micro-merchants in provincial areas remains low. These merchants typically prefer cash or GCash.

Imagine you are part of the Grab Financial Group PH task force assigned to Project Pulse—a rapid initiative to onboard and activate 1,000 small sari-sari stores, karinderias, or tricycle terminals across 3 provincial areas (e.g., Iloilo City, Cagayan de Oro, and Baguio) to start using GrabPay QR for payments and GrabFin services (e.g., merchant loans, micro-insurance).

Your Challenge: In 3–4 slides, show how you would design and execute a 60-day pilot to make this happen.

Slide Guidance (for candidates)

Slide 1: Opportunity & Problem Framing

What’s the real barrier for adoption?

Why does solving this matter to Grab?

Slide 2: Your Big Idea – The Pilot Plan

Describe your go-to-market approach: messaging, channel, people, tactics

How will you convince micro-merchants to try GrabPay?

Slide 3: Execution Details

What are your milestones, KPIs, and budget assumptions?

Who are your must-have partners? What resources do you need?

Slide 4 (Optional): Risk & Innovation Lens

What could go wrong, and how would you solve it?

How does this scale beyond the pilot?

What we’re looking for:

• Insightful framing of user or market behavior
• Clear action plan with achievable but ambitious milestones
• Scrappy, creative thinking—bonus for local flavor or viral growth hacks
• Awareness of GFG products and ecosystem integration (GrabPay, Loans, Rewards)
• Thoughtful use of limited resources and stakeholder alignment