Business Analyst
Appsource Inc.
Scope of Work/Responsibilities
Strategic analysis & requirements gathering: Lead end‑to‑end collection and validation of business requirements, ensuring clear alignment between stakeholders and IT teams.
Stakeholder engagement & communication: Build deep understanding of business needs and translate them into actionable inputs; maintain clear, timely communication with all stakeholders.
Gap analysis: Identify missing capabilities and functional gaps, proposing enhancements that improve client experience, compatibility, and operational efficiency.
Solution alignment: Ensure proposed solutions meet business objectives, conform to quality standards, and comply with IT security and governance requirements.
Implementation & performance monitoring: Oversee implementation, support QA and deployment, and continuously monitor system performance and user satisfaction to drive improvements.
Reporting & incident management: Deliver regular project status reporting
and support escalation management, conducting root‑cause analyses and
recommending preventive measures.
Data & analytics proficiency: Leverage Power BI and strong data analysis skills to transform operational data into actionable insights, strengthen decision‑making, and support continuous improvement.
Requirement and Qualification (Education & Work Experience)
- Bachelor’s degree in computer science, IT, or related field with a minimum of 3 years of experience, ideally in finance.
- Proficiency in Power Apps, Power BI, SQL, and Excel for data analysis.
- Strong attention to detail and excellent communication skills
- Ability to work independently and collaboratively.
- Experience with ITIL, Agile, or similar IT frameworks.
Work Arrangement
- Willing to work remotely with occasional reporting to Headquarters if necessary
- Work Schedule is from 9:00AM – 6:00PM Manila Time.
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