Front Office Supervisor
Full-time
Canyon Cove Hotel & Spa
We are looking for a Front Office Supervisor with proven hotel and resort experience to lead our Front Office team and ensure exceptional guest service.
Qualifications:
Bachelor's degree in Hospitality Management,Tourism, or a related field.
Minimum of 2 years' experience as a Front Office Supervisor in a hotel or resort.
Strong knowledge of front office operations,reservations, and guest relations.
Excellent leadership, communication, and customer service skills.
Proficient in hotel property management systems (PMS) and Microsoft Office.
Willing to work on shifting schedules, weekends, and holidays.
Key Responsibilities:
Supervise daily Front Office operations and staff.
Ensure excellent guest service and prompt resolution of guest concerns.
Monitor reservations, check-in/check-out procedures, and room availability.
Train, coach, and evaluate Front Office personnel.
Prepare reports and ensure compliance with hotel policies and standards.
Vacancy posted 14 days ago
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