Client Relations and Account Associate

DUTIES AND

RESPONSIBILITIES

● Handle and follow up on leads and inquiries generated by the

Marketing Department through calls, emails, messaging platforms, and meetings

● Conduct client follow-ups, cold calling, scheduling of

meetings, and lead nurturing activities to help convert inquiries into

opportunities and revenue

● Assist in preparing proposals, quotations, presentations, and

service agreements for PV installation projects and Operations &

Maintenance (O&M) services

● Coordinate with technical and operations teams regarding

project requirements, service scope, and client concerns

● Participate in client meetings, site visits, presentations,

and networking activities alongside senior team members

● Support client engagement activities for solar energy

solutions, PV installations, and Operations & Maintenance (O&M)

services

● Maintain and update sales pipelines, monitoring sheets,

client databases, and activity tracking reports

● Prepare reports related to inquiries, follow-ups, meetings,

and account activities

● Ensure timely responses and proper endorsement of client

concerns, requests, and project requirements

● Assist in maintaining strong relationships with existing and

potential clients to support long-term partnerships and repeat business

● Support the Marketing Department in basic marketing

initiatives, campaigns, and company events when needed

● Conduct basic market research on competitors, pricing, and

industry trends

● Perform fieldwork, client visits, and site inspections as

required by business operations

● Learn and understand the company’s business processes, services, and client servicing standards