Sr Spec, Learning Development and Delivery, OptiFreight Logistics

What Learning Delivery contributes to Cardinal Health

Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences. This includes instructor-led and virtual instructor-led training, evaluating courses, administering processes, coordinating training schedules, and conducting course evaluations to align business objectives with learning needs and strategies.

• Demonstrates expertise in adult learning theories and best practices
• Collaborates with business leaders and learning business partners to identify development needs and offers solutions
• Demonstrates knowledge and effective use of presentation/facilitation tools, techniques, materials, etc.
• Possesses knowledge of and experience in using training system technologies and classroom tools
• Efficiently applies classroom management/facilitation techniques to various classroom situations
• Provides feedback on course design and content to Instructional Design & Development (IDD) team
• Provides feedback to class participants and business leaders

Qualifications

• Bachelor’s degree preferred in a related field.

• 2+ years of experience required in customer service or call center industries.

• Internal candidates must have held a B4 or P1 role for at least one year prior to application.

• Healthcare/medical/pharma experience is considered an advantage.

• Training facilitation experience in both virtual and in‑person settings.

• Strong communication skills with proven engagement and facilitation ability.

• Microsoft Office proficiency for creating and displaying reports and dashboards.

• Work arrangement flexibility: open to hybrid or full onsite setup, aligned with US business hours.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies judgment within defined parameters
• Receives general guidance may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.