Learning Exp Design and Dev Sr Analyst

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Learning Exp Design and Dev Sr Analyst WORK SETUP: Hybrid RESPONSIBILITIES: • Design and Development of Effective Learning Content using appropriate delivery methods Analysis of competency and knowledge requirements to design an effective training model for learner needs • Participate in training reviews and feedback sessions from training resources to apply recommendations • Conduct research, extensive fact checking and validation to support accuracy of information to be added in content • Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies considering scalability, delivery requirements and limitations • Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, pre and post course work • Revision of existing training programs based on changes to requirements • Liaising with learning partners to include appropriate learning courses in the program • Working with the technical team in the publishing of materials in the learning platforms • Create skill and knowledge assessments as well as case studies • Assess course development timelines and efforts and communicate with stakeholders • Learning Program Delivery and training resources enablement • Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary • Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness • Ensure training materials are accessible to participants and faculty • Periodic Creation and Review of Learning Materials • Revise modules or create new material based on pre/post test results, faculty and learner feedback • Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms • Development, re-templating or rewrite of content from subject matter experts • Communication Materials Development • Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 2

SKILLS AND QUALIFICATIONS: • At least 2-3 years experience in Instructional Design and Content Development • Proficient in E-Learning Development applications, i.e., Articulate, Captivate; open to other e-learning applications experience as well • Working knowledge of video editing/development preferred only, e.g. Canva, Adobe Premiere, Powtoon • Contact Center Training Experience is preferred, NOT required • Individual Contributor • Good comms skills both written and speaking

Taguig

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