AU HR/People Coordinator(Hybrid, Dayshift)

About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Role Purpose and Overview

The HR/People Coordinator works as part of a global HR team and is responsible for a broad range of administrative duties across the entire employee lifecycle as well as providing coordination support of information flows of people processes, programs and systems. In this role, they are integral to maintaining data quality, ensuring the accuracy and integrity of data across HR systems and processes.

Key Responsibilities

HR Operations support

● Act as a super-user for People systems (e.g. Employment Hero, Culture Amp, Greenhouse), supporting system adoption and troubleshooting issues.

● Coordinate and manage onboarding and offboarding processes for employees, contractors and temporary staff, including ensuring every employee file is set up and managed in line with the compliance requirements.

● Manage the centralised PPH support inbox responding to queries or escalating to other PPH team members as required.

● Prepare employment letters and other HR documents and correspondence.

● Maintain and audit all HR records, files, registers and databases, as well as HR forms and templates in line with document and naming conventions, ensuring data integrity is upheld at all times.

● Monitor and track completion of activities, such as compliance and probation reviews on the HRIS, and undertake administration related to cyclical people activities such as performance and salary reviews. Send reminders and follow up with employees to ensure timely completion.

● Support in managing leave in line with company policy including parental leave requests; monitoring and communicating excessive leave; and following up managers on pending leave in the HRIS.

● Ensure organisational charts are kept up to date on Lucidchart

● Support with supplier questionnaires

● Supplying information for monthly Town Hall presentations, ensuring new starters, birthdays and anniversaries are listed and assisting with creating content in Canva.

● Administer and coordinate all people-related surveys (e.g. onboarding, exit), managing the end-to-end process from setup and communication through to response collection and reporting.

● Accountable for data integrity of the HR change report and updating details on HRIS (Employment Hero) and Culture Amp.

● Run regular audits on employee records and compliance requirements

Renumeration & Benefits support

● Raise PO's and enter invoices for approval and payment in Derive related to HR providers.

● Create and send employee recognition gift cards for new starters, birthdays and special events

● Manage employee discount staff spend process

● Add new starters and remove leavers in YuLife and Vitality programs ensuring they reflect current and accurate employee data

● Remove leavers from the ClassPass platform

Work Setup: Hybrid

Working Hours: Monday to Friday, 7:00 AM – 4:00 PM

Note:

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

In compliance to data privacy law, make sure that the following is included at all times:

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.