Sales & Operations Officer-In-Charge (Ilo-ilo City)

Job Summary:

We are looking for a dynamic, organized, and results-driven Sales & Operations Officer-in-Charge (OIC) to oversee the overall operations of our Satellite Office while driving sales growth and ensuring an efficient, well-managed workplace environment.

The ideal candidate will be responsible for sales performance, office administration, procurement, facilities management, and employee welfare. This role requires a proactive leader who can balance business development initiatives with operational excellence to support both employees and clients effectively.

Key Responsibilities

Sales & Business Development

• Achieve monthly, quarterly, and annual loan booking and business generation targets.
• Promote the Company's financing products and services to SMEs and qualified borrowers by identifying their financing needs and recommending suitable loan solutions.
• Build and maintain strong relationships with clients, referral partners, and business networks to generate new loan opportunities.
• Source new accounts through field activities, referrals, and strategic partnerships.
• Assist clients throughout the loan application process and ensure excellent customer service from inquiry to loan release.
• Prepare sales reports, forecast, and monitor market trends to support business growth.

Operations Management

• Oversee the daily operations of the satellite office and ensure compliance with Company policies and procedures.
• Monitor the timely and accurate processing of loan applications and coordinate with Branch / Head Office for efficient loan release.
• Prepare and review End-of-Day (EOD), Month-to-Date (MTD), and Year-to-Date (YTD) operational and sales reports.
• Ensure high service standards and support portfolio growth and client retention.

Office Administration & Procurement

• Manage general office administration and day-to-day office requirements.
• Oversee procurement activities, including sourcing, evaluating, and coordinating suppliers, service providers, and office equipment purchases.
• Monitor inventory levels and ensure timely replenishment of office supplies and operational resources.
• Coordinate with external vendors and service providers to support office requirements.

Facilities Management & Office Welfare

• Ensure the satellite office facilities are properly maintained, safe, organized, and conducive to productivity.
• Coordinate repairs, maintenance, and other facility-related concerns.
• Take ownership of overall office welfare by ensuring employees have the necessary resources, equipment, and support to perform their roles effectively.
• Promote a positive, professional, and collaborative workplace environment.

** Perform other job-related duties as assigned within your scope of practice and other duties as assigned from time to time.