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Legal Recovery Team Officer - Ilo-ilo

Maybank

Your Role

The Legal Recovery Team (LRT) Officer is responsible for managing delinquent and non-performing auto loan accounts through collection, recovery, repossession, and litigation activities. The role focuses on maximizing recoveries, reducing non-performing loans (NPLs), and ensuring that appropriate legal and recovery actions are taken to protect the Bank's interests.

Your Impact

  • Manage and recover assigned delinquent and non-performing auto loan accounts through collection and negotiation efforts.
  • Conduct field visits, borrower tracing, account investigations, and collection activities to secure payments and recover assets.
  • Negotiate repayment arrangements, secure Promises-to-Pay (PTPs), and facilitate voluntary surrender of collateral units.
  • Coordinate repossession activities, including borrower negotiations, unit inspections, documentation, and warehouse turnover.
  • Evaluate accounts and recommend appropriate recovery actions, including litigation, replevin, collection cases, and other legal remedies.
  • Work closely with courts, sheriffs, law enforcement agencies, external collection agencies, and other stakeholders in implementing recovery actions.
  • Monitor endorsed accounts and maintain accurate records, documentation, and collection activities within the collection system.
  • Support the Bank's asset quality objectives by improving recovery rates and minimizing loan losses.

Your Profile

  • College graduate.
  • Experience in collections, recovery, repossession, legal recovery, account management, or related banking functions is an advantage.
  • Strong negotiation, investigation, and problem-solving skills.
  • Comfortable performing fieldwork and interacting with various stakeholders, including borrowers, government agencies, law enforcement units, and legal partners.
  • Able to work independently, manage priorities, and make sound decisions in challenging situations.
  • Resilient, resourceful, and highly driven to achieve recovery objectives.

What's In It For You

  • Gain exposure to legal recovery, asset management, collections, and litigation processes within the banking industry.
  • Work with diverse stakeholders including courts, law enforcement agencies, external partners, and business units.
  • Develop valuable skills in negotiation, investigation, conflict resolution, risk management, and recovery strategy.
  • Be part of one of the leading financial institutions in the region and contribute directly to the Bank's portfolio quality and business sustainability.
  • Expand your professional network and build a career path in Asset Quality Management, Collections, Recovery, and Financial Services.
  • Perfect for individuals who enjoy solving complex cases, working in the field, and making a measurable impact.
Vacancy posted 12 hours ago
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