CSR | Voice & Non-voice
Full-time
Alorica
Voice Account Responsibilities: - Handle inbound and outbound customer calls
- Provide product and service information
- Resolve customer concerns and complaints
- Document call details accurately
- Follow standard call handling procedures
- Meet quality and productivity targets
Non-Voice Account Responsibilities:
- Respond to customer inquiries via chat or email
- Provide timely and accurate information
- Resolve customer issues professionally
- Maintain proper documentation of interactions
- Ensure customer satisfaction in written communication
- Meet response time and quality metrics
Other Details:
- With or Without BPO Experience
- No Versant No Mock Calls
- Fast & Easy Hiring process
- Same day JO Signing
- Virtual / Walk in application are open
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the CSR | Voice & Non-voice in Quezon City vacancy
- ...Description Handle customer inquiries via non-voice channels efficiently and courteously. Provide accurate information regarding products and services to customers. Assist in resolving customer issues with a focus on enhancing customer satisfaction. Maintain...
- A call center representative assists customers with inquiries, complaints, and problems by using their knowledge of company products, services, and policies. They must be patient, friendly, and have excellent communication skills to listen to customers' needs and offer...
- Description Assist customers with inquiries and provide information about products and services. Handle customer complaints and troubleshoot issues to ensure satisfaction. Process orders, forms, and applications accurately and efficiently. Maintain customer...
- ...Description Provide exceptional customer service to clients via voice and non-voice channels. Assist customers with inquiries, resolving issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with...
- We are looking for a Customer Service Representative (Chat Support)to join our growing team in Cubao, Quezon City . If you're passionate about helping people, thrive in a fast-paced digital environment, and enjoy solving problems, this role is perfect for you. ...
- ...This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting. Maintain data entry requirements by following data program techniques and procedures. Coordinate online with customers...
- We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Responsibilities: Communicates with customer on the phone or by way of written correspondence to deal with...
- # Provide excellent customer service through non-voice communication channels. # Engage with customers to resolve issues promptly and effectively. # Handle customer inquiries and complaints via chat and email. # Maintain detailed records of customer interactions and...
- ...Join our team as a Customer Service Representative (CSR)! You'll assist customers by answering inquiries, resolving concerns, and delivering outstanding service through phone, chat, or email. If you have strong communication skills, enjoy helping people, and thrive in...
- ...We are seeking motivated and detail-oriented individuals to join our team as Email & Chat Online Assistants . This is a non-voice position , with all communication conducted exclusively through email and live chat—no phone calls involved. Comprehensive training is...
- ...What Your Day Looks Like: Handle customer concerns through voice and/or non-voice channels. Resolve concerns with empathy and efficiency... ...onsite in Metro Manila Career shifters and experienced CSR agents are welcome. What You Get: Salary up to 25K + Monthly...
- Provide exceptional customer service to clients through various communication channels. Assist customers with inquiries, resolving issues efficiently and effectively. Maintain a high level of product knowledge to effectively support customer needs. Document customer...
25000 Php
...Customer Service Representative - Non-Voice Metro Manila | Onsite Sapient About us Sapient is expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱25,000 per month, performance incentives...775000 $ per day
...Job Description We are looking for the following positions under non-voice campaigns. Health Operations New Associate Trust & Safety New Associate Utility Bill New Associate Risk and Compliance New Associate I. Health Operations New Associate [1]...- ...Dependents from Day 1 Free Coffee and Biscuits at the office (because work should be enjoyable!) Pioneer Accounts (including Non-voice and Easy Accounts) Incentives, Signing Bonuses, and More Premium Perks Flexible Shifts (Day, Mid, and Night) Life Insurance...
- ...empathy, patience, persuasion, adaptability, stress tolerance, problem-solving, attention to detail, teamwork, and dependability. CSR Responsibilities: A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company's...
- ...Customer Service Representative (CSR) for a non-voice account handles customer inquiries, resolves issues, and processes requests primarily through text-based channels like email, live chat, and messaging apps Qualifications: At least HS (Old curriculum)/SHS/College...
- ...Dependents from Day 1 Free Coffee and Biscuits at the office (because work should be enjoyable!) Pioneer Accounts (including Non-voice and Easy Accounts) Incentives, Signing Bonuses, and More Premium Perks Flexible Shifts (Day, Mid, and Night) Life Insurance...
- We are continuously hiring motivated individuals to join our growing team! We offer exciting opportunities across various accounts, including: Travel Sales Healthcare Financial Collections Telecommunications (Telco) Key Responsibilities Communicate...
15000 - 40000 Php
...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities! CareerFlex PH is connecting aspiring professionals with career opportunities from various partner companies nationwide. Whether you're a fresh graduate, career shifter, or experienced professional...- Customer Service Representative – Hotel Reservations Metro Manila | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance...
- ...Provide exceptional customer service through non-voice communication channels, including email and chat. Assist customers with inquiries, complaints, and requests, ensuring all interactions are handled professionally. Engage in regular training sessions to improve...
- ...Call Center Agent | Voice & Non-Voice Accounts We are currently hiring Call Center Agents for Voice and Non-Voice accounts. No prior BPO experience is required. Qualifications: At least a K-12 Graduate or High School Graduate (Old Curriculum) Excellent communication...
- ...Provide excellent customer service to clients via various non-voice channels. Address and resolve customer queries and complaints in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer...
- ...A non-voice Customer Service Representative (CSR) helps customers solve problems and answers questions using written text instead of phone calls. You primarily communicate through live chat , email , or social media messaging . QUALIFICATIONS: Open for BEGINNERS...
- Description Review and moderate user-generated content to ensure compliance with community guidelines. Respond to inquiries and provide support to users regarding content-related issues. Collaborate with the content team to develop and implement moderation policies...
- ...As a CSR you will be responsible for helping to develop policies relating to a variety of important factors such as the ethical and sustainability policies. Developing policies relating to a company’s ethical, sustainable and environmental responsibilities Ensuring...
- A game-changing career powered by YOU! We're Concentrix, a global technology and services leader that powers the brands you actually use every day. Think cutting-edge tech, innovative solutions, and working with some of the coolest companies around. We're not just another...
19500 Php
We are looking for enthusiastic Customer Service Representatives to join our Seasonal Retail Account team! This is a great opportunity for individuals who want to start or advance their career in the BPO industry. In this role, you will assist customers with product inquiries...- ...Assist customers with inquiries via non-voice channels such as email and chat. Provide exceptional customer service to ensure satisfaction and retention. Resolve customer issues promptly and effectively while maintaining professionalism. Maintain knowledge of...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CSR | Voice & Non-voice. Be the first to apply!
