Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Non-Voice/Chat Support/ Voice CSR

Full-time

Caldwell Communications Consultancy Philippines

We are continuously looking for candidates for our team

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections and Telco account

Responsibilities:

  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers’ demands to Clients’ products and solutions and services
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
  • Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW!

  • No experience required
  • Fresh Graduate are welcome
  • Basic english

Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Non-Voice/Chat Support/ Voice CSR in Quezon City vacancy
  •  ...This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting. Maintain data entry requirements by following data program techniques and procedures. Coordinate online with customers... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ...Like: Handle customer concerns through voice and/or non-voice channels. Resolve concerns...  ...updates with accuracy. Work with a supportive team that wants you to succeed Hit key...  ...Manila Career shifters and experienced CSR agents are welcome. What You Get:... 

    Sapient Global Services

    Quezon City
    11 hours ago
  •  ...stakeholders. Collaborate with team members to ensure consistent understanding and quality service delivery. What We Offer ~ A supportive, friendly, and professional work environment ~ A rewarding career with personal and professional growth opportunities ~ Fast-... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ...Job Summary: A Customer Service Representative assists customers by answering their questions through phone, email, or chat, helps solve their concerns or issues, provides clear and accurate information, updates customer records, and ensures that customers have a positive... 

    Synlink Recruitment Outsourcing Co. Inc.

    Quezon City
    14 hours ago
  •  ...Voice Account Responsibilities: Handle inbound and outbound customer calls Provide product...  ...Meet quality and productivity targets Non-Voice Account Responsibilities: Respond to customer inquiries via chat or email Provide timely and accurate information... 

    Alorica

    Quezon City
    14 hours ago
  •  ...Provide exceptional chat and email support to clients in a non-voice capacity. Resolve customer inquiries and issues promptly and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members to enhance customer... 

    Concentrix

    Quezon City
    11 hours ago
  •  ...Description Handle customer inquiries via non-voice channels efficiently and courteously. Provide accurate information regarding...  ...communication skills Skills and Competencies: Proficiency in technical support and back-office functions Qualities and Traits: Detail-... 

    Synlink Recruitment Outsourcing Co. Inc.

    Quezon City
    14 hours ago
  • A call center representative assists customers with inquiries, complaints, and problems by using their knowledge of company products, services, and policies. They must be patient, friendly, and have excellent communication skills to listen to customers' needs and offer...

    Crescendo Staffing and Business Consulting Inc.

    Quezon City
    11 hours ago
  • 15000 - 40000 Php

     ...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities! CareerFlex PH is...  ...Key Responsibilities Voice / Customer Support Roles Handle inbound and outbound customer...  ...in company systems. Non-Voice / Chat Support Roles Assist customers through... 

    Olympuz-Edward Belacse Career Consultancy Services

    Quezon City
    14 hours ago
  • Description Assist customers with inquiries and provide information about products and services. Handle customer complaints and troubleshoot issues to ensure satisfaction. Process orders, forms, and applications accurately and efficiently. Maintain customer...

    Synlink Recruitment Outsourcing Co. Inc.

    Quezon City
    14 hours ago
  •  ...We are looking for a  Customer Service Representative (Chat Support)to join our growing team in  Cubao, Quezon City . If you're passionate about helping people, thrive in a fast-paced digital environment, and enjoy solving problems, this role is perfect for you.... 

    GameOne PH

    Quezon City
    14 hours ago
  •  ...Description Provide exceptional customer service to clients via voice and non-voice channels. Assist customers with inquiries, resolving issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with... 

    Synlink Recruitment Outsourcing Co. Inc.

    Quezon City
    14 hours ago
  •  ...Position: Chat Support Representative Account Type: Non-Voice / Messaging Support Key Responsibilities: Respond to customer inquiries via chat or messaging tools Provide accurate information about products, services, and policies Resolve customer concerns... 

    Alorica

    Quezon City
    14 hours ago
  •  ...WAVE 1: Job Title: Call Center Representative - Voice & Non-Voice (Chat & Email Support) We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers... 

    Crescendo Staffing and Business Consulting Inc.

    Quezon City
    11 hours ago
  • ~ Respond promptly to customer inquiries via email and chat only ~ Provide accurate information about products and services ~ Efficiently...  ...performance-based salary increases ~ Work onsite with a supportive and professional team Apply now and start your career... 

    TalentLink Outsourcing

    Quezon City
    14 hours ago
  •  ...detail-oriented individuals to join our team as Email & Chat Online Assistants . This is a non-voice position , with all communication conducted...  ...What We Offer ~100% non-voice role (email and chat support only) ~ Remote, work-from-home opportunity ~ Flexible... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ..., paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located...  ...: Handle customer inquiries via phone, email, or chat Provide product and pricing information Assist with orders... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ...or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your...  ...Celebrations What You'll Be Doing: Provide top-tier support by resolving customer concerns and inquiries via voice and non... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ...Join our team as a Customer Service Representative (CSR)! You'll assist customers by answering inquiries, resolving concerns, and delivering outstanding service through phone, chat, or email. If you have strong communication skills, enjoy helping people, and thrive in... 

    Synlink Recruitment Outsourcing Co. Inc.

    Quezon City
    14 hours ago
  •  ...A non-voice Customer Service Representative (CSR) handles customer inquiries and resolves issues entirely through text-based channels rather than...  ...and problem-solving. Core Responsibilities Chat & Email Support: Respond to customer inquiries, process orders, and... 

    Work-1 Manpower Recruitment Services

    Quezon City
    14 hours ago
  •  ...customers with inquiries, resolving issues efficiently and effectively. Maintain a high level of product knowledge to effectively support customer needs. Document customer interactions and feedback to improve future service delivery. Collaborate with team members... 

    Concentrix

    Quezon City
    11 hours ago
  •  ...because work should be enjoyable!) Pioneer Accounts (including Non-voice and Easy Accounts) Incentives, Signing Bonuses, and More...  ...services or ready to step up your career, we want you! Ready to level up? Let’s chat about how you can grow with us—apply today!... 

    Sapient Global Services

    Quezon City
    11 hours ago
  •  ...expect from us? - Paid training from day one - Tons of growth opportunities (93% of our non-agent positions are filled internally) - A leadership team that hears your voice; we know that when we work together we can accomplish so much more - Fun team environment... 

    Foundever™

    Quezon City
    14 hours ago
  •  ...Position: Customer Service Representative (Live Chat & Email Support)  Account: International Retail (Online Shopping) Account   Location:...  ...of relevant experience in email or the retail industry from a non-BPO background.  High School or Senior High School graduates... 

    Transcosmos Asia Philippines, Inc.

    Quezon City
    11 hours ago
  •  ...Now Urgent Hiring!! This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting. Maintain data entry requirements by following data program techniques and procedures. Coordinate... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ...The Chat Support Representative will provide exceptional customer service to Australian mobile subscribers through non-voice channels (live chat, email, and messaging platforms). This role focuses on resolving inquiries efficiently, ensuring customer satisfaction, and... 

    JetSon Manpower Agency

    Quezon City
    14 hours ago
  •  ...detail-oriented and customer-focused Customer Service Representative (Non-Voice Account) to join our team. In this role, you will provide exceptional support to clients and customers through chat, email, or ticketing platforms — with no phone calls involved. You will... 

    Centris Chat Support BPO

    Quezon City
    14 hours ago
  • 25000 Php

     ...Customer Service Representative - Non-Voice Metro Manila | Onsite Sapient About...  ...Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently...  ...to handle customer inquiries through chat, email, or messaging platforms. Deliver... 

    Sapient Global Services

    Quezon City
    11 hours ago
  •  ...Customer Service Representative – Non-Voice Job Description We are hiring Non-Voice Customer...  ...to provide assistance via chat, email, and messaging platforms without...  ...mentorship opportunities Collaborative and supportive work environment Apply Now... 

    Caldwell Communications Consultancy Philippines

    Quezon City
    14 hours ago
  •  ...funds and other transactions. 4. Efficiently interprets and explains bank charges, policies, procedures, special programs and rates in non-bank terms to ensure customer understanding of information being communicated. 5. Maintains compliance with various banking... 

    Crescendo Staffing and Business Consulting Inc.

    Quezon City
    11 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Non-Voice/Chat Support/ Voice CSR. Be the first to apply!