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Non Voice Support

Full-time

Work-1 Manpower Recruitment Services

Description
  • Provide timely and accurate assistance to customers through non-voice channels.
  • Resolve customer inquiries and issues effectively while maintaining a high level of customer satisfaction.
  • Collaborate with team members to improve service delivery and enhance customer experience.
  • Document interactions and maintain records of customer communications.
  • Participate in training sessions to continuously improve product knowledge and service skills.

Requirements

  • Job Title: Non Voice Support
  • Job Function: Customer Service Representative
  • Responsibilities and Duties: Ability to manage multiple customer inquiries efficiently.
  • Qualities and Traits: Strong written communication skills and attention to detail.
  • Qualities and Traits: A problem-solving mindset with the ability to empathize with customers.
  • Working Conditions: Comfortable working in a fast-paced, team-oriented environment.
  • Responsibilities and Duties: Familiarity with CRM systems and customer service software.
Vacancy posted 3 days ago
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