Non Voice Support
Full-time
Work-1 Manpower Recruitment Services
Description - Provide timely and accurate assistance to customers through non-voice channels.
- Resolve customer inquiries and issues effectively while maintaining a high level of customer satisfaction.
- Collaborate with team members to improve service delivery and enhance customer experience.
- Document interactions and maintain records of customer communications.
- Participate in training sessions to continuously improve product knowledge and service skills.
Requirements
- Job Title: Non Voice Support
- Job Function: Customer Service Representative
- Responsibilities and Duties: Ability to manage multiple customer inquiries efficiently.
- Qualities and Traits: Strong written communication skills and attention to detail.
- Qualities and Traits: A problem-solving mindset with the ability to empathize with customers.
- Working Conditions: Comfortable working in a fast-paced, team-oriented environment.
- Responsibilities and Duties: Familiarity with CRM systems and customer service software.
Vacancy posted 24 days ago
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