Concentrix Eastwood Non-Voice Account | CSR
Full-time
Concentrix
- Provide exceptional customer service to clients through various communication channels.
- Assist customers with inquiries, resolving issues efficiently and effectively.
- Maintain a high level of product knowledge to effectively support customer needs.
- Document customer interactions and feedback to improve future service delivery.
- Collaborate with team members to enhance overall customer satisfaction and service quality.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0-1 years of customer service experience
- Skills and Competencies: Proficient in English language, strong customer service skills
- Qualities and Traits: Excellent communication skills, empathetic and patient demeanor
Requirements
Vacancy posted 8 days ago
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