Customer service representative in a Top Bpo. Salary upto 25K-40K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide excellent customer service by answering inquiries and resolving issues via phone, email, or chat.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service quality and efficiency.
- Adhere to company policies and procedures to ensure compliance and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3–5 years in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Problem-solving mindset and ability to work under pressure.
- Responsibilities and Duties: Ability to handle multiple tasks simultaneously.
- Working Conditions: Flexible shifts, including evenings and weekends may be required.
Vacancy posted more than 2 months ago
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