Customer Service Jobs in Manila & Cebu. Salary upto 25K-40K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
- Maintain a positive and professional demeanor while interacting with customers.
- Document customer interactions and feedback in the system accurately.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Assist in training new staff and sharing best practices.
Requirements
- Educational Qualifications: Bachelor’s degree in any relevant field preferred.
- Experience Level: 1–3 years of experience in customer service or related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Customer-focused, patient, and able to work in a fast-paced environment.
- Responsibilities and Duties: Ability to handle customer complaints with empathy and professionalism.
- Working Conditions: Office-based position in Manila or Cebu with shift-based hours.
Vacancy posted more than 2 months ago
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