Customer Service Representatives in Manila & Cebu. Salary upto 25K-40K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service support via phone, email, and chat.
- Assist customers with product inquiries, order status, and troubleshooting issues.
- Resolve customer complaints in a timely and professional manner.
- Document all customer interactions and feedback accurately.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 3–5 years of experience in customer service or a related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficient in using customer service software and CRM systems.
- Qualities and Traits: Customer-focused with a positive attitude.
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks effectively.
Vacancy posted a month ago
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