Customer Service Agent Hiring in Top Call Centers. Salary upto 25K-40K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Resolve customer complaints by identifying the issue and providing appropriate solutions.
- Document customer interactions and maintain detailed records of conversations.
- Collaborate with team members to improve service processes and customer experience.
Requirements
- Educational Qualifications: Diploma in a relevant field.
- Experience Level: 5–7 years of experience in customer service roles.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Ability to handle challenging situations with a calm and professional demeanor.
- Qualities and Traits: Strong problem-solving skills and attention to detail.
Vacancy posted 20 days ago
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