TSR or CSR (ANZ Domestic)
Full-time
Metacom Careers
- Handle customer inquiries and provide prompt resolutions to issues.
- Assist customers with product-related questions and complaints.
- Process orders and maintain accurate customer records.
- Collaborate with team members to improve customer service processes.
- Maintain a high level of product knowledge to provide accurate information.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1-3 years of bpo experience and atleast 1 year SQL/Digital Advertising experience
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
Requirements
Vacancy posted 4 days ago
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