ANZ Domestic Account / Customer Care Representative
Full-time
Metacom Careers
Description - Serve as the primary point of contact for domestic account inquiries and customer care issues.
- Manage and resolve customer complaints effectively and efficiently.
- Provide support to customers regarding product information, order status, and account management.
- Maintain accurate customer records and documentation of interactions.
- Collaborate with cross-functional teams to ensure customer satisfaction and service optimization.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: atleast 1year of SQL experience or 2 years of CSR/TSR or atleast 6 months of Digital Ads, Content Moderator, Digital Marketing or Digital Sales Experience
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Working Conditions: Standard office environment with potential for remote work opportunities.
Vacancy posted a month ago
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