Customer Support Supervisor (Back Office)
Full-time
J-K Network Services
COMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
POSITION: Customer Support Supervisor
INDUSTRY: Logistic Company
WORK LOCATION: Binan Laguna
WORK SCHEDULE: Monday to Friday
SALARY: Php25,000-Php35,000
WORK SET UP: Work on site
BENEFITS:
- HMO
- Government benefits
- 13th Month Pay
- Sick Leave
- Government benefits
Job Requirements:
- Bachelor’s degree holder
- With at least 1 to 2 years’ experience in back-office customer service operations
- Amendable to work on site
- Amendable to attend face to face interview
- Can start as soon as possible
- JOB RESPONSIBILITIES
- Supervises daily back-office customer service operations, handling client inquiries via email and phone
- Ensures timely, accurate, and professional responses to customer inquiries, requests.
- Coaches, trains, and supports customer service representatives to improve performance and service quality
- Prepares reports on inquiry volumes, resolution times, customer feedback, and team performance
- Acts as the primary point of contact for escalated back-office customer concerns
RECRUITMENT PROCESS (Face to Face)
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Customer Support Supervisor (Back Office) in Laguna vacancy
- ...develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Customer Support Back-Office Officer INDUSTRY: Logistic Company WORK LOCATION: Binan...
- ...forwarding services tailored to meet customer needs and provides high-quality, consistent... ...POSITION: Client Services Operations Supervisor (Back Office) INDUSTRY: Logistic Company WORK... ...3-5 years of experience as Customer Support Superviso supervisor. Amenable to work...
- ...firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Back Office Customer Service Representative INDUSTRY: Logistic Company WORK LOCATION...
- ...forwarding, warehousing, distribution, and customs coordination, ensuring that goods move... ...on time. Position: Customer Service officer- logistic Company Industry: Logistic company... ...customer trust and retention. • Support streamlined processes that reduce errors...
- ...Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Logistics Support Supervisor Industry: Japanese Shipping and Cargo Firm Location: Laguna Technopark...
- ...develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Logistics Support Supervisor INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna...
- ...We are looking for a Support Staff who is detail-oriented and skilled in executing transactions in any business system (like SAP, Oracle, iScala, etc.) and window-based activities, monitoring all related transactions, as well as updating organizational reports/monitoring...
- ...comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Customer Service Supervisor (Back Office) INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna...
- ...Chat Support | Customer Service Representative (Work-In-Office) Welcome to a Great Place for Great Careers! At iQor, our Customer Service Representatives are more than just support agents—they’re the people customers trust for answers, guidance, and solutions....
- ...Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Warehouse Customer Support Industry: Japanese Shipping and Cargo Firm Location: Laguna Technopark...
- ...organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves. Position: Shipping Customer Support Industry: Japanese Shipping and Cargo Firm Work Location: Biñan Laguna Work Schedule: Fixed Day shift (8am to 5pm...
- ...gives satisfaction in their client. Also, this company started their services in the Philippines since 2013. POSITION: Accounting Supervisor INDUSTRY: Manufacturing WORK LOCATION: Laguna WORK SCHEDULE: Monday to Friday SALARY: Php35,000 to Php35,000(...
- ...export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe. Position: Logistics Customer Service Supervisor | Supply Chain Customer Service Lead Salary: 30,000 to Php 35,000 (Fixed Dayshift)...
- ...Join the CruzMotors team! We’re looking for someone passionate in customer service and willing to grow with us in the automotive industry. JOB RESPONSIBILITIES: Handle customer service-related concerns Assist walk-in clients, phone calls, appointments, and messages...
- ...Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Warehouse Supervisor (Customer Service) Industry: Japanese Shipping and Cargo Firm Location: Laguna...
- ...international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Warehouse Supervisor- customer service Company Industry: Logistic company Location:...
- ...international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Customer Service Supervisor Company Industry: Logistic company Location: Technopark Binan,...
- ...Job summary: Store Officer Incharge - Waltermart Department Store The Store Officer oversees the total store operations by ensuring the maximum sales and profitability through customer service, inventory, marketing, sales, managing operating cost, and people development...
- ...international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Customer Service officer- logistic Company Industry: Logistic company Location: Technopark...
- ...sustainability, innovation, and long-term value creation for the communities it serves. Position: Logistics CSR Supervisor (Shipping) | Logistics Customer Service Supervisor (Shipping) | Logistics CSR Supervisor | Shipping CSR Supervisor | Logistics CSR Supervisor...
- Assisted customers through phone support by addressing concerns, processing requests, and maintaining accurate records of all interactions in the system.
- ...Job Title : FINANCE OFFICER Job Specializations Accounting /Finance, General/Cost Accounting, Business Administration Duties and... ...Address financial issues and inquiries from internal and external customers. Perform financial audit and prepare audit reports with...
- ...We're in urgent need of Warehouse Supervisor for a multinational company located at Calamba... ...needed to satisfy internal and external customer requirements. Leads and advises on warehouse... ...key performance indicators) and reports back to manager before implementing actions...
- ...to maintain the cleanliness and orderliness of the station. Support brand consistency and profitability. Conduct a regular report... ...of personnel. With basic to intermediate knowledge and skills in Microsoft Office applications (Word, Excel, PowerPoint)....
- ...Management : Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs. Customer... ...and submit reports (sales, cash, inventory, etc.) to head office. Store Maintenance: Ensure store cleanliness, security, and...
- ...staff and lead the team to achieve operational goals. Provide support to the Warehouse Manager in inventory control, inventory... ...(daily, weekly, and monthly). Proficient in using Microsoft Office (especially Excel). Strong leadership skills with the ability...
- ...experienced and results-driven Production Supervisor to oversee our manufacturing processes.... ...initiatives for management. Support onboarding and continuous training of new... ...production management software and Microsoft Office tools. Ability to work in a fast-paced...
- ...management for prompt resolution. 2. Team Supervision and Support Lead, mentor, and evaluate performance of technicians and crew... ...solar industry regulations. Proficient in using Microsoft Office (Word, Excel, PowerPoint) and reporting tools. Willing to travel...
- ...Experienced Call Center Agent responsible for assisting customers with technical concerns, troubleshooting issues, and providing step-by... ...and professionally. Key Responsibilities: Handle technical support calls. Troubleshoot basic technical issues. Guide customers...
- ...end-to-end supply chain solutions such as freight forwarding, customs brokerage, warehousing, cold storage, and nationwide distribution... ..., and innovation. ACCLI has built a strong network, with office branches in key cities nationwide, and provides world-class logistics...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Supervisor (Back Office). Be the first to apply!
