Customer Support Supervisor (Back Office)
Full-time
J-K Network Services
COMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
POSITION: Customer Support Supervisor
INDUSTRY: Logistic Company
WORK LOCATION: Binan Laguna
WORK SCHEDULE: Monday to Friday
SALARY: Php25,000-Php35,000
WORK SET UP: Work on site
BENEFITS:
- HMO
- Government benefits
- 13th Month Pay
- Sick Leave
- Government benefits
Job Requirements:
- Bachelor’s degree holder
- With at least 1 to 2 years’ experience in back-office customer service operations
- Amendable to work on site
- Amendable to attend face to face interview
- Can start as soon as possible
- JOB RESPONSIBILITIES
- Supervises daily back-office customer service operations, handling client inquiries via email and phone
- Ensures timely, accurate, and professional responses to customer inquiries, requests.
- Coaches, trains, and supports customer service representatives to improve performance and service quality
- Prepares reports on inquiry volumes, resolution times, customer feedback, and team performance
- Acts as the primary point of contact for escalated back-office customer concerns
RECRUITMENT PROCESS (Face to Face)
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Support Supervisor (Back Office) in Laguna vacancy
- ...develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Customer Support Back-Office Officer INDUSTRY: Logistic Company WORK LOCATION: Binan...
- ...forwarding services tailored to meet customer needs and provides high-quality, consistent... ...POSITION: Client Services Operations Supervisor (Back Office) INDUSTRY: Logistic Company WORK... ...3-5 years of experience as Customer Support Superviso supervisor. Amenable to work...
- ...develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that... ...Bachelor’s degree holder With at least 1 experience in back-office customer service operations Amendable to work on site Amendable...
- ...forwarding, warehousing, distribution, and customs coordination, ensuring that goods move... ...on time. Position: Customer Service officer- logistic Company Industry: Logistic company... ...customer trust and retention. • Support streamlined processes that reduce errors...
- ...We are looking for a proactive Customer Care Specialist to manage customer service systems... ...management, process coordination, and supporting customer experience improvements. Duties... ...skills. Proficient in Microsoft Office applications. Proficiency in Microsoft Excel...
- ...Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Logistics Support Supervisor Industry: Japanese Shipping and Cargo Firm Location: Laguna Technopark...
- ...develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Logistics Support Supervisor INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna...
- ...Chat Support | Customer Service Representative (Work-In-Office) Welcome to a Great Place for Great Careers! At iQor, our Customer Service Representatives are more than just support agents—they’re the people customers trust for answers, guidance, and solutions....
- ...We are looking for a Support Staff who is detail-oriented and skilled in executing transactions in any business system (like SAP, Oracle, iScala, etc.) and window-based activities, monitoring all related transactions, as well as updating organizational reports/monitoring...
- Assisted customers through phone support by addressing concerns, processing requests, and maintaining accurate records of all interactions in the system.
- ...comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Customer Service Supervisor (Back Office) INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna...
- ...Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Warehouse Customer Support Industry: Japanese Shipping and Cargo Firm Location: Laguna Technopark...
- ...organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves. Position: Shipping Customer Support Industry: Japanese Shipping and Cargo Firm Work Location: Biñan Laguna Work Schedule: Fixed Day shift (8am to 5pm...
- ...gives satisfaction in their client. Also, this company started their services in the Philippines since 2013. POSITION: Accounting Supervisor INDUSTRY: Manufacturing WORK LOCATION: Laguna WORK SCHEDULE: Monday to Friday SALARY: Php35,000 to Php35,000(...
- ...export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe. Position: Logistics Customer Service Supervisor | Supply Chain Customer Service Lead Salary: 30,000 to Php 35,000 (Fixed Dayshift)...
- ...: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Logistics & Customer Service Supervisor Industry: Japanese Shipping and Cargo Firm Location: Laguna Technopark...
- ...international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Customer Service Supervisor Company Industry: Logistic company Location: Technopark Binan,...
- ...international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Warehouse Supervisor- customer service Company Industry: Logistic company Location:...
- ...Job summary: Store Officer Incharge - Waltermart Department Store The Store Officer oversees the total store operations by ensuring the maximum sales and profitability through customer service, inventory, marketing, sales, managing operating cost, and people development...
- ...We're in urgent need of Warehouse Supervisor for a multinational company located at Calamba... ...needed to satisfy internal and external customer requirements. Leads and advises on warehouse... ...key performance indicators) and reports back to manager before implementing actions...
- ...international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time. Position: Customer Service officer- logistic Company Industry: Logistic company Location: Technopark...
- ...sustainability, innovation, and long-term value creation for the communities it serves. Position: Logistics CSR Supervisor (Shipping) | Logistics Customer Service Supervisor (Shipping) | Logistics CSR Supervisor | Shipping CSR Supervisor | Logistics CSR Supervisor...
- ...Management : Oversee daily store operations, including sales, customer service, inventory and delivery. Ensure adherance to SOPs. Customer... ...and submit reports (sales, cash, inventory, etc.) to head office. Store Maintenance: Ensure store cleanliness, security, and...
- ...Key Responsibilities: 1. System Support and Maintenance • Monitor, update, and configure... ...market system issues to the immediate supervisor. • Troubleshoot and resolve live market... ...before implementation. • Address customer inquiries, identify solutions, and validate...
35000 Php
...QUALITY CONTROL OFFICER Location: Santa Rosa, Laguna Employment... ...-safety requirements, and customer expectations. The... ...damage or contamination. Support compliance with applicable food... ...currently has a related QA Supervisor position listed in Santa Rosa...- ...motivate operations staff to meet performance standards Implement operational procedures and ensure compliance with company policies Coordinate with sales team to support customer requirements Address operational issues and resolve customer concerns promptly...
- ...assess potential clients’ creditworthiness. Communicate with customers regarding overdue accounts and negotiate payment plans.... ...technical skills Responsibilities and Duties: Ability to handle back office support effectively Qualities and Traits: Strong work ethic and...
- ...Job description: Marketing Supervisor provides an implementation of a marketing plan and... ...advertising, and other promotional strategies in support of Clinic. Works collaboratively with... ...to work at VERA. Dental Clinic Head Office located at Unit G-04 Ground Floor, San...
- ...Job Title : FINANCE OFFICER Job Specializations Accounting /Finance, General/Cost Accounting, Business Administration Duties and... ...Address financial issues and inquiries from internal and external customers. Perform financial audit and prepare audit reports with...
- ...and performance feedback. Job Title: Finance Supervisor Educational Qualifications: Bachelor’s... ...reporting, analyze data, prepare forecasts, and support strategic decision-making Working Conditions: Office environment, with potential flexibility for remote...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Supervisor (Back Office). Be the first to apply!
